Source: alanweinkrantz.typepad.com

Yesterday I called AT&T’s U-verse customer support to report a problem. 

I am waiting to post what the problem is about until they get it fixed.  (Hint:  they told me it would take 14 days to replace the remote that is defective…..but more on that later.

They told me they would come out today between 2 and 4 PM.

They never showed.

So, I called AT&T and after going through a couple of supervisors, I finally got through to someone in dispatch named Gloria who basically told me that the system scheduled my service call for August 16 (not a misprint.)

So here I am on June 23, thinking that I would have to hunker down for the next six weeks waiting for the AT&T repair guy to show up. 

Gloria apologized, made a call or two and the repair guy is one his way.  This was at 4:35 PM CST.

Gloria’s direct dial number is 214-869-4488.  If you are a U-verse customer and the "cable guy" does not show up, call Gloria and she can help.

Stay tuned….

Source: www.voip-news.com

p-news.comMIPS Technologies, Inc.’s synthesizable MIPS32 24KEc processor core is powering Ralink’s RT3052 and RT3050 802.11n Single Chip Access Point/router SoCs. The core allows the devices …

Source: www.voip-news.com

p-news.comOptimus Telecomunicacoes of Portugal will be using BroadSoft, Inc.’s BroadWorks(R) VoIP application platform for a new residential VoIP service that will combine mobile services with …

Source: www.voip-news.com

p-news.comLooking to save money on calling? Ring Plus has the ticket. The VoIP provider now offers free ad-supported calls. Yes, I did say free.
Just think, you could pay only for internet service …

Source: www.voip-news.com

p-news.comTelwise Corporation is going to provide VoIP service for mobiclear, which will be used for calling customers who use their PIV security.
“mobiclear’s PIV technology requires an …

Source: alanweinkrantz.typepad.com

For several months, I have had AT&T’s  Internet Max service which gives me 10MB speed in the house.
Frankly, I don’t see a huge difference. 
I am going back to the Elite service …

Source: www.voip-news.com

p-news.comEveryday now, we are hearing stories of people and businesses losing to the faltering economy. That’s driving those same people and businesses to grasp for anything that can help …

Source: alanweinkrantz.typepad.com

According to a survey by NDS, consumers worldwide rank the digital video recorder (DVR) as the second most essential household technology item they can’t live without, beaten only by the mobile
…

Source: www.voip-news.com

p-news.comVerizon Business has released a new managed unified communications and collaboration solution via Cisco Unified Communications Manager 6.1. The managed platform allows workers to integrate …

Source: www.voip-news.com

p-news.comNexHorizon Communications is going to use Blankhom’s turnkey digital cable solution and plans to use the company as its exclusive provider for future systems.
According to the companies: …

Source: alanweinkrantz.typepad.com

At first glance, the just announced i.TV free programming guide for the
iPhone would be a really handy tool for checking out the latest programming on AT&T’s U-verse.

On small problem. …

Source: alanweinkrantz.typepad.com

I’m getting calls and emails from friends asking me if it’s really true.  Finally, the White House makes it official.

Yes, George W. Bush visited the Olmos Soda Fountain yesterday.  …

Source: www.voip-news.com

p-news.comNeuStar, Inc. has successfully trialed its SIP-IX VoIP Interconnection Exchange service. The company used four competitive local exchange providers for the trial.
“We’re glad to …

Source: www.voip-news.com

p-news.comBroadlight is using the CEVA-Voice over Packet platform in their BL2348 GPON Residential Gateway System on Chip Solution. That’s a mouthful.
“BroadLight has a long history of developing …

Source: alanweinkrantz.typepad.com

This is not a joke.
   
President George W. Bush stopped today to what serves as my editorial offices for this blog.
Read the story from the San Antonio "Express News" here.
My Robot …

Source: alanweinkrantz.typepad.com

Feeling the credit crunch?

No problem.
Why not tap into the millions of residential customers and create a special class of stock that could invest, say, $10 per month and buy into the new …

Source: www.voip-news.com

p-news.comNortel is using Certicom’s security technology to improve cryptographic performance and simply application creation for its UC platform for U.S. Federal Government agencies.
According …

Source: www.voip-news.com

p-news.comThere is a new service available from Chicago Business VoIP that is intended for companies with less than 10 employees. The service uses existing internet lines to transmit voice and …

Source: www.voip-news.com

p-news.comHere’s a freaky one.
THe Taliban is using Skype to avoid detection. ComputerWeekly says that the easy to obtain communication method is hard for authorities to track or detect.
Here’s …

Source: www.voip-news.com

p-news.comVoIP carriers abroad must now allow emergency calls via their VoIP to landline systems and also provide location information where feasible, thanks to a ruling by regulator Ofcom. Emergency …

Source: www.voip-news.com

p-news.comGo FON.
FON’s WiFi community recently registered its 1 millionth member. Yes. 1 millionth. The record breaking registrant is from Japan. FON has 400,000 free registered hot spots. …