Vonage, Connecticut Reach $70K Settlement
Source: www.voip-news.com
Vonage and the state of Connecticut have reached a settlement deal in the May 2005 lawsuit in which the state claimed that Vonage didn’t inform customers of 911’s deficiency on the internet-based system. According to the state, emergency calls didn’t always connect.
The Hartford Courant said:
Blumenthal said Vonage agreed to pay the state $70,000 to settle a May 2005 lawsuit over how the company informed customers of the performance of the 911 system on its service. The state claimed that Vonage failed to tells customers that 911 calls may not connect.
Vonage had already taken steps to ensure its voice over Internet protocol system has the same 911 reliability as traditional phone service. The settlement requires the company to continue to provide a reliable emergency connection, Blumenthal said.
