Tellme Improves Cloud Calling Experience
Source: www.voip-news.com
Microsoft’s Tellme has announced three core speech and network innovations that pave the road to cloud-based voice services. The advancements include a rollout of VoIP carrier service that reduces the costs of customer transport, advanced speech services and a new technology for more natural text to speech reading.
“Our goal is to give enterprises technology that improves the customer experience but also affords them the ultimate financial flexibility when deploying voice services,” said Jamie Bertasi, senior director of Business Solutions at Tellme. “From initial deployments we’re seeing impressive cost savings and results that we’re sure our customers will be excited about.”
According to the company:
The new speech services are a result of collaboration between Tellme and Microsoft’s Speech Components Group. These jointly designed technologies will be leveraged to advance natural user interfaces across Microsoft products to benefit billions of customers worldwide. Because Tellme operates as an on-demand service, the new capabilities are immediately available to enterprises across Tellme’s platform. In addition, Tellme is now using these technologies to power its mobile services, including the Windows Mobile 6.5 application announced today.
Tellme is working with Global Crossing on the VoIP service. They are also using a new voice font called Zira for the text to voice improvements.
