Source: snapvoip.blogspot.com

Zimbra, which I use at work and Skype that I some time help to remove (remove Skype), (I do use Skype!) has come together to create a unified communications solution. This solution is from OnState Communications, The Callcenter Guys, as they call them selves.

This seem to be a good solution if you are looking for managed solution for your communication needs. Here is OnState’s Press release. You can find about the product at company site.

Newburyport, Mass. — February 12, 2008 —OnState Communications, innovating new-generation contact center solutions, today announced OnState Unified Messaging for Skype™. This single-platform Skype messaging solution integrates multiple business-communication modes such as: email; voicemail; business chat; and customer contact messaging and recording systems. Starting as low as $10/per month, the solution enables communications-enhanced business processes for small- and medium-sized businesses that use Skype.

“Today, business interactions happen via a multitude of modes - verbal and written, real-time and asynchronous,” said Pat Kelly, CEO of OnState. “By mashing-up Zimbra, Skype and OnState, we’ve taken the first step in melding these communication modes to create a unified messaging solution.” Skype is a leading provider of real-time, Internet-based conversations; Zimbra offers open-source, next-generation messaging and collaboration; and OnState’s contact management software ensures customer requests are delivered to the right resource at the right time.

Managed Communications
OnState Unified Messaging for Skype routes, manages, stores and archives a range of business communications to expedite business processes and drive improved customer-contact management. Features include:

• Web 2.0 Ajax client
• integrated Skype voicemail
• dynamic call recording
• online business chat logging
• enterprise-class email and calendaring
• push-mail for mobile devices
• support for Outlook™, Thunderbird and other mail clients
• cross-mailbox search and compliance features

“With this latest offering, OnState advances its charter to deliver Web-based, enterprise-class, customer-contact management solutions at an industry-redefining price point,” noted Kelly.

OnState Unified Messaging for Skype is available now on the OnState web site and through select partners.

Source: snapvoip.blogspot.com

Zimbra, which I use at work and Skype that I some time help to remove (remove Skype), (I do use Skype!) has come together to create a unified communications solution. This solution is from OnState Communications, The Callcenter Guys, as they call them selves.

This seem to be a good solution if you are looking for managed solution for your communication needs. Here is OnState’s Press release. You can find about the product at company site.

Newburyport, Mass. — February 12, 2008 —OnState Communications, innovating new-generation contact center solutions, today announced OnState Unified Messaging for Skype™. This single-platform Skype messaging solution integrates multiple business-communication modes such as: email; voicemail; business chat; and customer contact messaging and recording systems. Starting as low as $10/per month, the solution enables communications-enhanced business processes for small- and medium-sized businesses that use Skype.

“Today, business interactions happen via a multitude of modes - verbal and written, real-time and asynchronous,” said Pat Kelly, CEO of OnState. “By mashing-up Zimbra, Skype and OnState, we’ve taken the first step in melding these communication modes to create a unified messaging solution.” Skype is a leading provider of real-time, Internet-based conversations; Zimbra offers open-source, next-generation messaging and collaboration; and OnState’s contact management software ensures customer requests are delivered to the right resource at the right time.

Managed Communications
OnState Unified Messaging for Skype routes, manages, stores and archives a range of business communications to expedite business processes and drive improved customer-contact management. Features include:

• Web 2.0 Ajax client
• integrated Skype voicemail
• dynamic call recording
• online business chat logging
• enterprise-class email and calendaring
• push-mail for mobile devices
• support for Outlook™, Thunderbird and other mail clients
• cross-mailbox search and compliance features

“With this latest offering, OnState advances its charter to deliver Web-based, enterprise-class, customer-contact management solutions at an industry-redefining price point,” noted Kelly.

OnState Unified Messaging for Skype is available now on the OnState web site and through select partners.

Source: snapvoip.blogspot.com

Zimbra Collaboration Suite is expanded and now provides better Safari 3 Integration, CalDAV Support for iCal on Mac OS X Leopard, and most importantly optimized iPhone Support. I have used Zimbra even before it was a part of Yahoo. I will be happy to test out new features on the iPhone and iPod Touch once I get the new update loaded!
SAN MATEO, Calif., Jan 15, 2008 (BUSINESS WIRE) — Zimbra, a Yahoo! (Nasdaq:YHOO) company, and the leader in open source, next-generation messaging and collaboration software, today announced that it has expanded its support for Apple products and technologies, including Safari 3 and CalDAV for Mac OS X Leopard.

"The amazing speed of Safari 3 has blown the Zimbra team away and we are excited to be the first major collaboration platform to support the calendaring standard CalDAV," said Satish Dharmaraj, CEO and co-founder of Zimbra. "We also wanted to expand our support for the iPhone by adding an optimized mobile web experience on top of our iSync support."

"Leopard is packed with more than 300 new features, including major enhancements to Safari and iCal," said Ron Okamoto, Apple’s vice president of Worldwide Developer Relations. "We’re pleased that Zimbra users can take advantage of the world’s fastest browser with Safari and improved iCal group calendaring with CalDAV in Leopard."

The Zimbra Collaboration Suite (ZCS) fully supports Safari 3, which is the fastest Web browser on any platform and is available for Tiger and Leopard users and is in beta on Windows. ZCS’s rich AJAX interface, including email, calendaring, Zimbra Documents, and customizable mash-ups called Zimlets, takes full advantage of Safari’s optimized AJAX browsing experience.

To meet the advanced calendaring needs of Mac users, Zimbra now supports CalDAV, a key feature for customers using Leopard’s iCal 3 as their calendaring client. Based on a public standard, CalDAV allows users to synchronize and browse free/busy time and recurring appointments easily, both with personal and public calendars.

Additionally, ZCS is now available to iPhone users via the Zimbra Mobile HTML client. The iPhone’s Safari browser enables fast access to the full-featured AJAX interface, and the Zimbra Connector for Apple iSync allows users to sync not only their email but also their address books and calendars to their iPhones.

These enhancements reflect Zimbra’s ongoing commitment to the Mac community, and to providing innovative features for the Mac platform. Zimbra has long supported iSync, which provides a two-way sync between Apple Mail, Address Book, iCal, Microsoft Entourage, and the ZCS server. To test these new capabilities including support for Safari, CalDAV and iPhone, visit www.zimbra.com and register for a Hosted Demo Account.