Source: www.voip-news.com

Verizon Business has unveiled enhancements to their Hosted IP Centrex, the cloud VoIP service. The enhancements allow businesses to create effective telephony solutions by leveraging their IP networks and applications.

“Whether companies want to reduce real estate costs, improve productivity, increase customer and employee satisfaction or reduce carbon emissions, the tools exist today for businesses to do the job right,” said Blair Crump, group president of worldwide sales for Verizon Business. “By thinking outside of the box – or in this case, the physical office — companies can transform their operations to establish a more global presence, or a more local presence, as their business requires, while controlling costs.”

According to Verizon:

The new enhancements are:
– Expansion of the company’s Burstable Enterprise Shared Trunks (BEST)
capability to Hosted IP Centrex. BEST enables cost savings by
allowing customers to use idle VoIP capacity in one location to
accommodate an increase in traffic from another location.

– The addition of features that enable Hosted IP Centrex customers to
make the virtual office a reality for remote workers, and allow
businesses to more efficiently establish a local presence. These
features include the ability to have calls made from a softphone — a
software program using a computer, headset and a broadband Internet
connection — appear to originate from the user’s business line;
easily register a physical location for E-911 purposes; and to
provision local business numbers for teleworkers that are in business
markets strategic to an enterprise.

Source: www.voip-news.com

Verizon Business is paving the way for an easier transition to enterprise VoIP in Europe. The company says that the move will help European companies reduce their operating costs and make their network management simpler.

“Verizon Business is staying a step ahead of its competitors with its sharp focus on global enterprises voice and IP Telephony requirements, particularly in the area of SIP Trunking,” said Dustin Kehoe, principal analyst at Current Analysis. “Verizon Business has the largest IP Trunking deployment in Europe with availability across eight countries. The latest offer is multisite IP Trunking, which allows enterprises to use a centralized PBX that can support locations in multiple countries and allows them to eliminate premises gateways at remote locations.”

There is a new centralized model of Verizon IP Trunking, their premier business service. IP Trunking lets customers implement a central IP PBX hub in one location and extend their VoIP services to other sites across country lines. The centralized model allows the companies to have their VoIP service work in Belgium, France, Germany, Ireland, Italy, Luxembourg, the Netherlands and the UK.

“Many European enterprises are looking to tackle the time-consuming and costly challenges of managing their voice services across Europe, and the centralized multisite, multicountry design of Verizon IP Trunking can help accomplish that,” said Rebecca Carr, vice president of global enterprise marketing, Verizon Business. “Benefits are maximized and network complexity is reduced — therefore freeing up valuable time for the enterprise to focus on its own business goals.”

Additionally,  Verizon Business has certified three additional IP PBX equipment platforms. Here’s the detes:

– Avaya Communication Manager 5.1, the company’s flagship IP Telephony
software platform.
– Avaya Communication Manager Branch, a centrally managed, session
initiation protocol (SIP)-based virtual workplace communications
solution that easily scales to meet the needs of large enterprises
with distributed sites.
– Cisco Unified Communications 520 System, an affordable, easy-to-manage
communications solution for smaller businesses, in addition to support
for Cisco Unified Communications Manager for medium to large
enterprises.

Source: www.voip-news.com

Verizon Business’s Managed Unified Communications and Collaboration Service was awarded the 2008 Product of the Year Award by TMC’s Unified Communications magazine.

“This award from TMC and Unified Communications magazine underscores our commitment to delivering innovative solutions to help customers address critical business objectives,” said Nancy Gofus, senior vice president – global business products, Verizon. “Verizon Managed Unified Communications & Collaboration Service is a cost-effective, highly scalable solution that helps businesses and governments streamline business processes, drive employee productivity, accelerate decision-making, enhance customer service delivery and control costs.”

According to Verizon:

The service provides large-business and government customers with management of the newest capabilities of the Cisco Unified Communications System Release 7.0. Launched in December 2008, the service enables enterprises to deploy the latest in unified communications and collaboration (UC&C) technology, while helping reduce the complexity of managing, monitoring and maintaining these solutions. Verizon Business is the first global service provider to deliver a managed service based on the Cisco Unified Communications System Release 7.0.

Source: www.voip-news.com

Verizon Business is launching a new managed service that is intended to help corporate users control their UC solutions easily.

Verizon Business Application Management for Office Communications Server uses the Microsoft Office Communications Server 2007 R2 platform. Users have enhanced communication capabilities with real-time IM service, web conferencing, VoIP and more.

“Unified communications is a transformative technology that has the power to change the way people communicate and work together to be more effective, creative and productive in the office or on the go,” said Michael Marcellin, vice president of global managed solutions, Verizon. “By managing this leading software-based solution, Verizon Business can help customers take the complexity out of introducing unified communications across an enterprise while keeping their resources devoted to their core business activities.”

So, what are the key features? According to Verizon Business:

– On-Premises Web Conferencing: Users can create, join and modify Web
conferences in real time. The technology makes collaboration easy,
with the capability for IM, audio, video, application sharing and
slide presentations built in and simple to use. Users benefit from a
secure, stable Web conferencing platform running within the Office
Communications Server platform.

– Enterprise Voice: This VoIP-powered solution allows users to choose
the best way to interact with colleagues, either by phone or computer.
For instance, users can place a call by clicking on a contact in
e-mail or IM, as well as access voice mail from their computer and
e-mail on their phone. Verizon Business Application Management for
Office Communications Server provides full integration and support
with any Microsoft-certified PBX or SIP Trunk. The technology is
particularly beneficial for workers who are traveling or
telecommuting, as the VoIP functionality enables users to place a call
from their computer wherever an Internet connection is available,
without incurring additional long-distance charges.

– Enhanced Presence: Enables users to choose the most effective means
for communicating with other users by providing information on status,
location and availability.

Source: www.voip-news.com

Verizon Business has released a new managed unified communications and collaboration solution via Cisco Unified Communications Manager 6.1. The managed platform allows workers to integrate voice mail, email and instant messaging seamlessly.

“Today’s enterprise is faced with many new challenges, including how to enable employee productivity, do more with less and be environmentally responsible,” said Nancy Gofus, senior vice president and chief marketing officer of Verizon Business. “Unified communications helps companies address these issues, enabling them to fully realize the power of their Internet protocol networks as they deliver advanced IP-enabled applications.”

The new solution is available now.

Source: www.voip-news.com

Score one for Verizon Business.

The division of Verizon has been awarded the 2008 North American Frost & Sullivan Award for Product Line Strategy. It won for its role in developing and delivering hosted IP telephony and voice-over-IP access services.

“Verizon Business combines best-of-breed hosted IP telephony and VoIP access solutions with the financial and operational stability of the Verizon brand, enabling it to become a premier provider of enterprise communications services,” said Imran Khan, research analyst, Frost & Sullivan. “While a number of providers offer hosted IP telephony solutions, few are able to offer a robust product line that meets the diverse needs of small-, medium- and large-enterprise customers alike.”

THe award also recognized Verizon’s designing of hybrid packages for customers.

“This award recognizes Verizon Business’ leadership in helping companies through the IP transformation,” said Nancy Gofus, senior vice president and chief marketing officer, Verizon Business. “Our comprehensive IP portfolio, including advanced collaboration capabilities enabled by unified communications, helps our customers do business better in ways they may never have imagined.”

Source: www.voip-news.com

Verizon Business’ IP Trunking has been named a 2007 Product of the Year by TMC’s Communications Solutions. Trucks connect switching systems through communications lines. Verizon’s use SIP to interoperate between either IP or time division multiplex private branch exchange or key systems.

“Verizon Business continues to enhance and expand its VoIP portfolio to make it easier for customers to enjoy the benefits of IP-based communications,” said Nancy Gofus, Verizon Business senior vice president and chief marketing officer. “This award showcases our commitment to advancing technology for customers who are adopting VoIP and other IP-based services to more efficiently and cost-effectively manage communications across their enterprise.”

This is the eight annual awards Communications Solutions Product of the Year awards.

“Verizon Business has been recognized with a 2007 Product of the Year Award for their excellence in the advancement of VoIP communications. Verizon Business has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future,” said Rich Tehrani, TMC president and group editor-in-chief of Communications Solutions.

Source: www.voip-news.com

Verizon Business will be consolidating the global communications of the Danish Ministry of Foreign Affairs onto one IP network. The fully-managed Verizon Private IP solution will provide the Danish government with a secure and centralized communication infrastructure that connects employees around the globe. That is expected to be more cost-efficient for the government.

The system will link the Danish Ministry of Foreign Affairs in 95 countries (that’s about 115 outposts).

“The Ministry of Foreign Affairs makes its living by gathering and exchanging knowledge from all parts of the world, with our communications network acting as one of the ministry’s nervous systems. Our IT department has been exploring ways of optimizing our use of IT and communications technologies to ensure we effectively support our activities around the globe. By opting for a fully managed solution from Verizon Business, we are able to focus our efforts on our global operations, safe in the knowledge that our communications are in secure hands,” said Lars Steen Nielsen, IT director, the Ministry of Foreign Affairs.

The consolidation will allow the Danish Ministry to deploy VoIP, on-demand video conferencing and other IP-based applications.

“For government agencies, security and quality are as important as speed when it comes to communications infrastructure. Our solution for the Danish Ministry shows how Verizon Business’ global reach, advanced IP networking capabilities and innovative technology solutions combine to meet the ministry’s evolving needs all over the world. From Brussels to Baghdad, or Copenhagen to Cairo, Verizon Business is committed to helping the ministry and all the ministry’s clients achieve their mission-critical goals in an increasingly global world,” said Frank Enevoldsen, country manager, Verizon Business Denmark.

Source: voipcentral.org

No doubt, VoIP is a money-saving tool in a corporate sector. However, the basic problem that almost all the business enterprises face is VoIP deployment and management of voice quality on their network.

To enable the business enterprises to overcome these problems, Verizon Business has announced the launch of its VoIP Assessment Service at the FutureNet Expo conference in New York this week.

Network Assessment with Voice is meant for Verizons Private IP customers. Using this, they can ensure accurate VoIP deployment. The new service also enables the customers to exactly size their network for VoIP, fine-tune call quality in an existing network running data and voice traffic.

Developed in the line with Centrisoft software, the VoIP assessment service is highly reliable to all network application traffic ensuring IT managers to trace out whether any particular applications are intrusive with VoIP data.

Source: voipcentral.org

After winning 2006 INTERNET TELEPHONY Excellence Award, Verizon Business is now getting yet another award for its VoIP services. This time, the leading industry analyst firm Frost & Sullivan has selected Verizon Business for the 2006 North American Enterprise VoIP Services Customer Value Enhancement Award.

In its recent report, the research firm has named Verizon Business as the leading Web conferencing reseller services provider who continues to deliver compelling IP-based solutions for the enterprise market.

Frost & Sullivan commented,

Verizon continues to show its commitment to the market through product innovation, improved sales and customer processes, and its global IP network.

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Source: voipcentral.org

Verizon Business has been declared as the winner of the 2006 INTERNET TELEPHONY Excellence Award for its Hosted IP Centrex solution.

Sponsored by Technology Marketing Corps INTERNET TELEPHONY magazine, this award recognizes the best IP Communications solutions that provide innovation to customers.

Elated Tom Roche, the vice president of marketing of network voice and data services at Verizon Business said, This award reinforces our position as a market leader in this burgeoning growth area of the telecommunications market.

He explained that the companys converged VoIP network enables customers to simplify voice, data and Internet connections over one network, making it an ideal solution for the companies who implements VoIP technology.

Verizon Business provides a range of VoIP services including IP Flexible T1, IP Integrated Access, IP Trunking, Hosted IP Centrex and Managed IP PBX. Its Hosted IP Centrex provides customers flexibility, efficiency and affordability in an IP atmosphere.

For More

Source: voipcentral.org

Verizon Business will provide its resources for the modernization and upgradation of telecommunications infrastructure on US Army posts, camps and stations worldwide in future.

The Federal Network Systems, a unit of Verizon Business is among the ten prime contractors selected by the US Army to take part in future bidding for task orders in its $4billion Indefinite Delivery Indefinite Quantity(IDIQ) Infrastructure Modernization(IMOD) program.

The program would be in affect from June 2007 as the Digital Switched Systems Modernization Program expires by then.

Verizon, which has good track record of helping US Department of Defense in the will put its inputs to enhance network capabilities and improve bandwidth around the world.

As the US defense is marching towards EoIP (Everything over IP), Verizon Business will supply its advanced VoIP technology to guide the government in this direction.

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