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Asterisk with your TAPI application

Source: snapvoip.blogspot.com

Have you been looking to use TAPI and TAPI-compatible applications to connect to the Asterisk IP-PBX? Applications like … Microsoft Outlook, ACT!, TapiCall, MS Dialer,…? Now you can with a Open Source Project, Activa for Asterisk, Hosted at Sourceforge.
According to the information provided by the site, Generally speaking a TAPI Service Provider (TSP) is a ‘driver’ that enables Microsoft TAPI to communicate to a telephony device such as a switch or modem.

Activa brings the Asterisk IP PBX to the call center. Its components aim to enable call center implementations with functionality such as computer telephony, screenpop&click2dial, agent control, automatic dialing…

The Activa package includes a basic framework that enables integration of Asterisk with your C++ applications

The package also includes an Asterisk TAPI Service Provider (TSP) we called Asterisk ActivaTSP. This TSP enables integration of TAPI third party applications and Asterisk. So for instance you could initiate outbound calls through Asterisk using your Microsoft Outlook and other applications. Call screen-popup is also supported. The TSP itself has been developed using the basic ASTProvider framework.

We invite you to download the package and try it.

Good Luck with your TAPI while I have some coffee.

Published on October 15th, 2007 under , , , , , ,

Activa gives TAPI interface for Asterisk, dials out of outlook

Source: snapvoip.blogspot.com

Another Open Source application, Activa for Asterisk provides additional resources that adds additional services to Asterisk, Like call center implementations adding value in areas such as computer aided telephony, screen pop, click2dial, agent control, automatic dialing, outlook integration. TAPI enabled application interface to Asterisk is also provided via the ActivaTSP framework.

Activa package includes a basic framework that enables integration of Asterisk with your C++ applications. In addition it also includes an Asterisk TSP that is named Asterisk ActivaTSP.
ActivaTSP enables integration of TAPI based third party applications and Asterisk. The TSP itself has been developed using the basic ASTProvider framework.
As an example, one could initiate outbound calls through Asterisk using your Microsoft Outlook and other applications. Call screen-popup for incoming calls is also supported.
In addition to the above, advanced TAPI features such as ACD agent operation control and hands-free operation are being added.

The latest version, Activa TSP v1.2.2 Supports Fast Transfer (transfer without consulting) executing # + extension number.
All the functions mentioned will also work with TrixBox, what was once known as asterisk@home.

Links;
ActivaTSP home
ActivaTSP at Sourceforge


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