VoIP Outage in Several States Due to Qwest-SkyWi Fracas
Source: www.voip-news.com
The legal battle between SkyWi and Quest has impacted VoIP service used by some areas in New Mexico. Among them, Eddy Country which uses ZiaNet. Fortunately, 911 services were not impacted.
Qwest Communications shut down SkyWi Inc’s network two days ago, leaving businesses, homes and governments without internet connections.
“We believe that we are under attack by Qwest Communications. SkyWi filed a lawsuit against Qwest in federal court in New Mexico earlier in December regarding Qwest’s predatory, anti-competitive and unfair trade practices. We itemized Qwest’s anti-trust violations, as well as racketeering activities, invoking the Clayton Act and RICO statutes. Qwest has now decided to discontinue the service it had provided to SkyWi,” said Jack Leach, SkyWi’s President.
However the New Mexico Public Regulation Commission on Wednesday stepped in, ordering Qwest to restore service to SkyWi and its subsidiaries. The deadline? Today at 8 a.m. A quick search online failed to bring up an answer to whether that happened or not.
In addition to New Mexico, customers in Idaho, Utah, Arizona, Colorado and Texas were also impacted.
“This is a great result for our customers,” stated Jack Leach, SkyWi’s President. “I am pleased that Qwest’s predatory practices and their efforts to drive us out of business were recognized by the Commissioners of the PRC. There is still a great deal of damage rendered to our customers’ businesses by their actions, however, and we must now work very hard for our customers in order to rebuild their trust in our services and our company.”
SkyWi contends that they made a fair offer to Qwest, which was denied.


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