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8×8 Launches Packet8 Virtual Office CTI

8×8, Inc. has released Packet8 Virtual Office CTI for Salesforce.com’s AppExchange Marketplace. The Computer Telephony Integration application has enhanced tools including onscreen dialing and contact-driven screen pops along with an integrated phone solution that offers high-quality digital voice and hosted iPBX features.

“We are pleased to offer salesforce.com customers integrated access to the Packet8 Virtual Office hosted iPBX service and to provide our existing Virtual Office subscribers with this new feature at no extra charge,” said 8×8 Chairman & CEO Bryan R. Martin. “Businesses that depend heavily on Salesforce to manage their critical sales and marketing functions will benefit from the efficiency of making, receiving and tracking calls directly from their contact database along with the even greater performance and cost advantages associated with using the Virtual Office business phone solution.”

To try Packet8 Virtual Office CTI, click here.

“Thousands of companies are using the AppExchange to extend the benefits of Software-as-a-Service applications throughout their enterprises,” said Clarence So, chief marketing officer, salesforce.com. “Now small and medium sized businesses can deploy Packet8 via the AppExchange to improve operational efficiency and cut costs.”

Published on April 3rd, 2008 under 8×8, ICE, Packet8, Packet8 Virtual Office, S, T, UNC, Virtual Office

Packet8 Virtual Office bagsNetwork Computing Magazine’s Editor’s Choice Award

Source: voipcentral.org

Packet8 solution for small businesses received Network Computing magazine’s Editor’s Choice award over competitive offerings from Covad Communications and Velocity Networks.

The Network Computing survey evaluated hosted IP PBX solutions for small to medium businesses, with a focus on features, price and QoS. The Packet8 Virtual Office solution received the highest overall rating for its rich feature set, call management tools and low subscription price. The survey was actually prompted by a recent TIA forecast predicting a decline in Centrex, key telephone systems and conventional TDM-based PBX lines through 2008.

Now, I dont know yet whether Andy Abramson knows this or not. My bet is that he does. However, Packet8 has really had him very excited.

What say Andy?