Nortel reaches India

Source: voipcentral.org

Acknowledging India as a potential market for VoIP, Nortel has decided to establish a global Network Management Centre (NMC) in Delhi.

The Delhi centre would be third major NMC of Nortel. The first two centers are located in London and California. The Delhi NMC is also Nortels first major VoIP network centre in Asia.

Canada-based VoIP outfit has reached out a five-year agreement with Indian mobile service provider Bharti Airtel. Under the agreement, Nortel would host Airtels contact centre and interactive voice response services in several languages.

Ravi Chauhan, Nortel Indias Managing Director explained,

we are alone in offering an end-to-end solution for telecom network management, including the industry’s first real time support for VOIP (Voice over Internet Protocol) telephony with voice quality.

Nortel will start trials this month in the Delhi and Gurgaon areas for fixed WiMax broadband Internet.

With more than 100 million mobile phone subscribers, India is now a potential VoIP market. It is the fifth largest country in the world in terms of mobile phone subscribers.