Second Prize Mashup
Source: www.voip-news.com
Second place in the BroadSoft(R) Xtended Voice Mashup Contest went to Project ARCTIC.
Project ARCTIC is for enhancing accounts receivable. It uses low-cost methods to notify customers when their accounts are past due, raising the possibility that bills will be paid and paid on time. IT was created by WorldXchange Australia, a large telecommunications carrier in Australia.
“ARCTIC is a well-conceived integration, surprisingly with a focus on the back-end side of the equation,” said Rich Karpinksi, reporter at Telephony Magazine and blog content provider for Telephony 2.0, covering news, technologies and business strategies of telecom providers. “The low-touch and low-cost automated feature makes it a nice customer service application.”
For the win, the creators got $2,000 in cash and a trip to BroadSoft Connections (including a pass to the event).






