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37Signals and Lypp Mashup Starts Up

Source: andyabramson.blogs.com

Aspiring Thomas Howe wannabees can try their luck in an innovation based Mashup contest around Lypp and HighRise, the CRM solution from 37Signals that starts today.

Pal Erik Lagerway has the details.

Published on April 15th, 2008 under , , ,

Lypp Adds Call Recording to their API

Source: andyabramson.blogs.com

I’m a big fan of both 37 Signals Amazon Web Services so when I saw that pal Erik Lagerway was using it and that they’ve added Call Recording to their API I had to smile. They’re following the lead of others like Grand Central and Vapps, two services we already use that offer the Call Recording feature.

But, by putting the Call Recording in the API, Lypp is saying they want to be shared and developed with. It’s a good move as it demonstrates a higher level of openness in an era where "open" is king.

Published on April 6th, 2008 under , , ,

Lypp and WebEx Collaborate

Source: andyabramson.blogs.com

Pal Erik Lagerway (SipThat) informs us that the soft-launch of the Lypp and WebEx collaboration suite is out for the masses.

Published on March 28th, 2008 under , ,

Give Them Some Lypp

Source: andyabramson.blogs.com

Canadians looking to save money when making calls now don’t have to look far.

Lypp has rolled out a service that keeps costs down, with the promise of more to come.

Published on January 17th, 2008 under

Update: Like Gaboogie, Foonz Losing Its Voice Too

Source: gigaom.com

old_phone.jpgEarlier this year we wrote about Gaboogie, a web-based conference call service started by Erik Lagerway. The service didn’t quite work out, and the company reconfigured its business focus to offering instant group calls from mobiles, and is now called Lypp.

Another web-based conferencing service, Foonz might be going down that route. Randy Corke, President & CMO of Foonz’s parent company, RPM Communications was in town last week to bring me upto speed on their new offering, Utterz, which is sort of like blogging-via-voice-calls from your cellphone. The Maynard, MA-based, RPM recently raised $4 million in Series A funding from Morgenthaler Ventures.

During our chat, Corke said he was focusing all his energies on their recently launched service, Utterz. he pointed out that the audio-centric advertising has been a bit of a non-starter. On top of that the opportunity to make money from terminating calls is dwindling fast, and that is why he has shifted focus from Foonz to Utterz.

Of course, there is also this little fact: the pre-Web 2.0 conference call services such as FreeConference.com are good enough for people to not muck around with new concepts.

Update: Randy got in touch this morning, and wanted to point out that Foonz isn’t ready for the next world just yet.

Based on your posting, I’m concerned that I didn’t articulate a couple of points very well. First, with regards to audio-centric advertising, my point was that it is still a nascent market, while online advertising is well established. I did not mean to in any way insinuate that audio advertising is a non-starter – in fact we are quite bullish about it.

The other point I obviously wasn’t clear about was foonz. While you are right that we are focusing our marketing on Utterz right now, foonz continues to grow at an average of 50% per month over the past six months, and people love the unique ability to start a group call on-the-fly and group messaging capabilities of foonz. In particular, we have seen strong growth and use by faith based groups, small businesses and families.

That last comment prompted me to ask him how can he not focus on a service that is growing 50% every month? (Of course, not knowing what is the Foonz user base, the 50% monthly growth is a meaningless metric, at lease from my perspective.)

As a startup, we like to focus to make an impact. Since foonz is able to grow now on its own without a lot of effort from us and we believe Utterz has tremendous upside, it’s a simple matter of focusing our efforts and resources on Utterz now to make sure it gets off to a good start.

Much as I would like to buy into that argument, I can’t. As I had said earlier, the so called group calling and conference services are a bit of a non starter. Consumers’ have to be completely fed-up and experience extreme frustration before embracing a new technology. Anyway, Corke’s point about focus is well taken.

Related Article: 27 tips for teleconferencing.

Published on December 26th, 2007 under , , , , ,

Congrats To Lypp For Winning at UTR This Past Week

Source: andyabramson.blogs.com

I meant to blog this great news about Lypp on Friday and the day was so full of calls and travel that it dropped through the cracks.

Lypp is not just lip service. They are onto something of value to the business user who wants to pay for things. I regularly deprecate the "free its me, if I gotta pay its no way" crowd on KenRadio.

Seems the Under The Radar judges agree.

Published on November 18th, 2007 under

Is That Voice in Your App?

Source: gigaom.com

Things have been tough as of late for plain vanilla VoIP service providers, but that doesn’t necessarily mean that voice over IP is over as a technology. As my good friend Andy Abramson points out, the focus in the future is going to be on adding voice to apps.

This was one of the trends I talked about when the now-defunct Business 2.0 launched its Next Net series in 2006. The idea behind the series was that as broadband became all-pervasive, everything from the web to mobile to video to voice became part of the next evolution of the Internet. (It has been a guiding principle of my coverage here on GigaOM.)

Fonality was one of the companies we picked for the list, because even at the time, Chris Lyman, Fonality’s CEO, was talking about adding voice to apps. He made a key move today, acquiring Insightful, one of SugarCRM’s largest resellers. The new offering from Fonality, called FonalityCRM, integrates the CRM suite with PBX and offers click-to-call dialing, agent screen pops and several other features.

Others are also experimenting with similar VoIP-app mashups. Iperia, for example, is building an app for real estate agents. Ike Elliott , formerly of Level 3 (LVLT) points out that voice-data-applications have been around for a while, especially in call center applications.

However, as open-source telephony tools (such as Asterisk) become even more sophisticated, and the web 2.0 community finally comes to grips with the importance of voice, we are going to see some clever mashups come to the forefront. Companies like Lypp are making it relatively easy to add voice to web apps through their APIs.

The Lypp API enables rapid VoIP feature implementation, including: click-to-call and click-to-conference; virtual phone booth calling features; and the integration of basic and advanced telephony, such as embedded email and profile call links for Facebook, MySpace and other web-based applications and services.

Have you seen a VoIP-Web 2.0 mashup you like? Drop us a note, or leave a comment.

Published on November 6th, 2007 under , , , , , ,

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