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Jaxtr Gets $10 Million, Offers Out of Network Calls

Source: gigaom.com

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The business of providing voice services to users of social networks is a tough one - you need huge volume to basically make money off what is essentially a new age call-back/calling card business. That is why many companies that aimed at this market have either retrenched or gone out of business.

Jaxtr, a Menlo Park, Calif.-based company, on the other hand, is ready to double down and stay in the game. Helping it do so is $10 million in Series B funding from Lehman Brothers Venture Partners, announced this morning.

The funding announcement is contrary to the rumor I had heard about Jaxtr hiring Lehman Brothers to sell the company. Good thing, I didn’t post that one ;-) Jaxtr plan includes making money to selling minutes for outbound calls to non-network members and ad-supported calls. “Combo of viral growth, ad revenue and paid services is a promising model,” Konstantin Guericke wrote in an email this morning. Jaxtr says it has 10 million users, a number they have been using since early 2008, though I would prefer if they start telling us about active users per month.

The out-of-network calling is a new service from Jaxtr, and is ultra cheap. For instance calls to China cost a mere penny a minute, while calls to India are 6 cents a minute. That’s low price, and I am not sure how they are going to make a ton of money doing that. Advertising-supported business is not an easy one either - as we have noticed in the past. To sum it up, I channel Brian McConnell, a former phone guy, and an occasional columnist for us.

The liquidity and exit opportunities for small telecom companies are also not good. You either need massive amounts of capital, or you need to be bought by a phone company (the stereotypes about phone companies exist for a reason). There are exceptions, of course, but they are rare.

Good thing, Konstantin has the money to soldier on!

Published on June 24th, 2008 under , , , , , ,

Like Jangl, TalkPlus Losing Its Voice As Well

Source: gigaom.com

Jangl, a Pleasanton, Calif-based start-up that launched with much fanfare and lot of promise ran out of time, and is headed towards an ignominious end. Venturebeat had first reported that Jangl was looking to sell itself earlier this week.

Jangl is not the only VoIP company to nosedive. We have heard from reliable sources that TalkPlus, San Mateo, Calif. Company is going nowhere fast. Michael Toepel, who was the CEO recently left, after the company failed to get new investment to keep going.

Jeff Black, founder is overseeing the operations but there is little hope for this company, which wants to sell its intellectual property. The company had raised about $5.5 million from Menlo Ventures back in 2006. I left Jeff a voice mail but so far no word from him. John Todd, CTO of the company is still with the company.

Back to Jangl! Cerda along with Jangl cofounder, Ben Dean and three other Jangl employees is joining Jajah, one company that seems to be defying the odds, mostly because it changed its overall strategy. “Jangl will sell its assets and there are people who are interested in this,” Cerda said. “The company was finding its grove in the marketplace, but our investors though it wasn’t enough for us to keep going, and decided not to fund us.” Jangl had raised about $9 million in VC funding from Storm Ventures, Labrador Ventures and Cardinal Ventures.

Jangl had started out by creating a bidirectional number that kept the privacy of the caller and call recipient intact. It later changed their tactics and tried to use social networking widgets to grow its customer base, in hope that it could make up the cost of free calling on advertising. The only place where it found success was amongst the online dating sites where it allowed people to make anonymous voice calls to each other.

Cerda explains the rise and fall of Jangl on his blog.

And in our opinion it needed another 18-24 months worth of runway to realize its fullest potential; but at the end of the day every venture capitalist has their own coefficient of venture. To that end, we took company forward into an M&A process. Unfortunately with much bigger things happening in the marketplace it turned out to be the worst time in a few years to be selling.

That last line should send a shudder down the spine of Web 2.0/Voice 2.0 entrepreneurs who are looking to sell and get out of Dodge.

Published on May 8th, 2008 under , , , , , , ,

That Jangl You Hear is Sales

Source: gigaom.com

The web-to-mobile calling efforts are starting to get interesting. Last week Jaxtr talked about how it planned to make money by selling ads, and today Jangl launches its own ad efforts tied to a partnership with Pudding Media. The plan is to target pre-roll ads on Jangl’s existing voice calls and SMS messages by using location and demographic information provided in the profiles on various social media sites.

Jangl has already made money by selling the ability to receive calls without giving out a phone number on dating web sites, but the ad efforts are targeting bigger money. Jangl’s CEO Michael Cerda estimates the CPMs are around $30 to $60 for SMS messages ads, and around $10 for voice. Now that revenue is entering the equation, we should soon have less subjective ways to judge who is successful in this crowded market. Sales are a better metric than user numbers when it comes to figuring out which services will succeed.

Published on March 6th, 2008 under , , , , ,

Jaxtr Ends Beta, Begins Selling Ads

Source: gigaom.com

Social voice startup Jaxtr has reached 10 million users, doubling its user base in less than three months. The company has also announced the end of its beta and the beginning of revenue, with ads running on the Jaxtr Cafe site. The site essentially turns Jaxtr from an widget-based mobile VoIP platform into a one-stop shop for social voice and text messaging that can be delivered to a mobile phone without the user giving out his or her phone number.

Published on February 25th, 2008 under , , ,

Jaxtr Signs Up 5 Millionth VoIP Customer

Source: www.voip-news.com

All new companies should be lucky enough to have a launch story like this one.  Jaxtr, which only became public this March, has announced that their membership base has grown 10-fold since this summer, going from 500,000 users to hitting the 5 million mark this month.  That type of growth puts them ahead of juggernauts like Skype, believe it or not.  Jaxtr’s service can be used for calls in over 220 countries now, allowing subscribers to make and receive calls without being subjected to enormous international calling fees.

From their recent press release, “Jaxtr is poised to benefit from the coming VoIP shakeout. The new wave of VoIP services allow users to enjoy the benefits and simplicity of placing phone calls through their existing phones by selecting a name from the contact list and hitting the green “send” button, said Rebecca Swensen, research analyst, VoIP Services for IDC. Jaxtr has demonstrated that ease-of-use is a critical factor to bringing VoIP into the mainstream. Mobile VoIP calls no longer require a PC or an Internet connection.”

Published on December 17th, 2007 under ,

Jaxtr’s Challenge: Turn Try It Into Buy It

Source: gigaom.com

VoIP startup Jaxtr said today that it has attracted 5 million registered members, up from 500,000 users 140 day ago, making the company “the fastest-growing Internet communications service in history — ahead of Skype, Hotmail and ICQ,” according to its press release.

But where is the money?

Jaxtr logoYou might think that scaling to meet the needs of these millions of users represents Jaxtr’s biggest challenge. Indeed, Jaxtr expresses concern in its announcement over its ability to meet user demand. To that end, it recently hired Taneli Otala, former CTO of MySQL, as VP of engineering.

But Jaxtr has bigger problems than scaling and tuning their systems for millions of users. To make Jaxtr a real business, they need to convert sign-ups into satisfied users, and from there, transform those users into customers who pay.

Even then, there are no guarantees Jaxtr will succeed. If the promise is cheap calling, it’s just the same old VoIP thing.

How Jaxtr works

Jaxtr widgetJaxtr offers free international calls via a web-based widget. To use it, you sign up for an account then publish your Jaxtr widget on your blog, web site, or social networking profile page. You can also email callers a link to your Jaxtr page, which shows the widget. Callers click on the widget, enter their phone numbers, then Jaxtr rings the caller phone and your phone to connect you with one another.

If the caller is located in one of 50 supported countries, they will be given a local phone number they can use to call you next time — without paying long-distance charges. Otherwise, they will be provided with a U.S. number.

Each Jaxtr user gets 100 “jax” a month. Jax represent a Jaxtr-specific currency that is exchanged for minutes at different rates in different countries. Currently, once you run out of jax you have to wait until the next month to get more. In the future, you’ll be able to buy jax — and that, along with web and mobile advertising, is where Jaxtr plans to get its revenue.

The big challenge for Jaxtr: Turning try it into buy it

It’s no surprise that Jaxtr is seeing so many sign-ups: the promise of free international calls, mobile-to-mobile, is compelling. And compared to Skype, Jaxtr doesn’t require any special client software. A caller simply uses the widget once, then subsequently dials the number the widget gave them for future calls. But turning registered members into ongoing users — and paying customers — won’t be quite as easy.

First, the Jaxtr service is somewhat complicated, as a quick glance at the frequently-asked questions list proves. Plus, though it does provide for mobile-to-mobile calls, the first time a caller uses it, he or she must use that web widget.

Second and more importantly, there are doubts as to whether the Jaxtr money-making math adds up. The company must be spending some serious cash on those local numbers it gives out, as well as on connecting phone calls. Will they be able to come up with a pricing scheme for jax that makes the business economically feasible?

Five million users is impressive, but how hard can it be to find 5 million people that want mobile-to-mobile international calls for free?

Published on December 11th, 2007 under , , , , , ,

Voxalot’s Facebook application for really free phone calls

Source: goebel.net

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You know that I bashed Facebook very hard for being a terrible time sucker. Many Web 2.0 applications need too much attention, compared to their value. But there are some utilizations that make me smile, because the unleash the potential of Web 2.0 without wasting my precious time and money. Like Voxalot’s latest Facebook application, VoxCall for Facebook, that really disrupts telecommunications. It let’s me make free phone calls without touching the PSTN. Read the announcement:

On Monday 19th Nov 2007 Voxalot will be officially launching our new social communications application for Facebook called VoxCall.

VoxCall is an exciting new initiative from Voxalot that allows Facebook users to click on their friends and initiate phone calls. The beauty of VoxCall is that it is self-organising in that if your VoxCall friend changes their contact phone number, you don’t even have to be notified… VoxCall will use whatever number they have registered.

VoxCall also offers both public and private chat rooms where VoxCall friends can get together for a group discussion.

The underlying technology that VoxCall uses to connect calls is Voice over IP addresses (often known as SIP URIs). When you add the VoxCall application, you will be prompted to enter your SIP URI. To ensure that you are the rightful owner of that number, VoxCall will display a PIN number on the screen and then call the number you entered. Your phone will ring and you will be prompted to enter the PIN, which is validated.

As such, VoxCall supports calls between friends that belong to *any* "open" voice network (not just Voxalot).

The beauty is that VoxCall uses VoIP without touching the PSTN. My buddies just enter their SIP URI and I can call them with just one click in Facebook. When they change their SIP address I don’t have to bother to update my data since their Facebook button stays the same. We stay connected for free from SIP to SIP.

I find this much more nifty than the Facebook apps from Jajah, Jangl, Jaxtr, Rebtel, IVR Technologies, iotum, Sitfono or Grandcentral. They also connect people on Facebook and let them call me for free, in most cases. But there is always a telephone number involved, so that someone has to pay an incumbent telco which provides them.

Published on November 19th, 2007 under , , , , , , , , , , , , ,

PhoneGnome’s Mr. Blog doesn’t want to write about VoIP anymore

Source: goebel.net

Mr. Blog, PhoneGnome’s CEO David Beckemeyer, says he considers to stop writing about VoIP because I called his blog a business tool.

Markus Gbel says this blog is a business tool. That means I have failed. I have let too much from that world creep over to this world.

Sorry everybody. I guess this means I have to blog less about VoIP, or anything related to ventures I’m involved in. Perhaps I shouldn’t talk about VoIP here at all.

Please stop him from doing that! Leave a comment on his blog post and tell him that he should go on. I like his VoIP posts in this private blog very much. He makes us think when he says that Jaxtr math doesn’t add up or that the Ooma business model could be considered a Toll Fraud. These are brilliant thoughts and he brought them up first. I don’t want him to stop that.

Of course he also encouraged his readers to leave PhoneGnome favourable comments under an article from FierceVoIP. That’s OK! It was only self defense against the Ooma fanboys who were dissing the PhoneGnome there. In this case he used his private blog as a business tool, something I would never criticize at an entrepreneur.

Published on September 27th, 2007 under , , , ,

Jaxtr raises $10m VC

Source: voipcentral.org

jaxtr raises 10m vc

Voice has a voice. If it were not, the VCs would have not poured into the VoIP market in the light of recent hustle and bustle. According to media reports, Jaxtr has raised $10m in its first round of funding.

The Ex-Skype investors, Mayfield Fund, Draper Richards, Draper Fisher Jurvetson and Mangrove Capital were among the investors who participated Jaxtrs first round of funding.

Way back in March this year, I reported here about Jaxtr when it first came to market. It has now more than one million customers. The achievement is mainly due to the fact that the Calif.-based company introduced a new wave of VoIP services bring social networking features for the users.

Jaxtr is a free service, using which you can make unlimited outbound international calls from your mobile phone and can make unlimited voice mails.

The company is in constant touch with the leading social networking sites including MySpace, Blogger, LiveJournal, Facebook, LinkedIn, Friendster, Flickr, YouTube, Wikipedia and eBay to avail its services to their users.

Image:

Published on September 1st, 2007 under , ,

PhoneBoy On Jaxtr Funding

Source: andyabramson.blogs.com

Jaxtr raised $10 million. Nice. Dameon also talks about the difference between the Jangl crowd and the Jaxtr user quoting some broadcaster I know very well on the whole approach of free or pay. Hint: World technology Roundup on KenRadio.

Published on August 28th, 2007 under

Jaxtr, the Voice (Phone) in your Blog or Social network

Source: snapvoip.blogspot.com

VoIP IP Telephony @ http://snapvoip.blogspot.com
Jaxtr has emerged from the private beta to Public beta. Everyone around the world can now sign up to receive a free jaxtr account that links their mobile or landline phones with their online network.
By adding their jaxtr widget to their online profile or blog, users can hear from callers worldwide while keeping their existing phone numbers private.
Jaxtr works with the world’s most popular social networks and communities, including MySpace, Facebook, LinkedIn, Friendster, Flickr, YouTube, Wikipedia, Craigslist, eBay, LiveJournal, and Blogger.
You can Jaxtr me!

Links;
Jaxtr Launches Public Beta with VoiceBlasts
Jaxtr beta registration
Jaxtr blog post on Beta release
jaxtr in the works: Blasting your voice — online

Jaxtr breaches gap between VoIP and Social Networking

Source: voipcentral.org

jaxtr_28 A lengthy Tom Keating post on Jaxtr gives me an impression that both VoIP and Social Networking are now coming together to form a common platform for users to share their views, profiles, blogs, groups, photos, music and videos. Its a healthy trend in the current voice market.

The launch Jaxtr public beta breaches the gap between VoIP and social networking. The use and application of Jaxtr is very simple, but versatile.

It is a free service, using which you can make unlimited outbound international calls from your mobile phone and can make unlimited voice mails.

Their site has these words,

With the free jaxtr service, users can link their phones with their online network to hear from callers worldwide while keeping their existing phone numbers private. And jaxtr is not just about hearing from people who visit a user’s profile or blog. By adding their jaxtr link to their email signature, global friends can call our users on their phone with the click of the mouse - without downloading any software, incurring international phone charges or even registering for jaxtr.

Jaxtr is in constant touch with the leading social networking sites including MySpace, Blogger, LiveJournal, Facebook, LinkedIn, Friendster, Flickr, YouTube, Wikipedia and eBay to avail its services to their users.

Published on March 21st, 2007 under , , , , ,

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