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Friday Links: VoIP Tracing, Video Calling, Google Voice

Source: www.voip-news.com

VoIP News of the UK says that Ofcom wants reverse VoIP tracing for emergency calls in the UK.

Smith on VoIP says that niche applications are driving the adoption of video calling.

Network World says that Google has grabbed 1 million phone numbers for Google Voice. Whoa.

Published on June 19th, 2009 under Object id #46

Contingency Response Communications System Uses, VoIP, Wireless Internet to Connect Agencies

Source: www.voip-news.com

DevMar Associates are now a distributor for AAR’s Contingency Response Communications System. The communications system is intended to provide local, state and federal agencies with an interoperable communications solution that is simple and yet bridges the gap between agencies, command and control.

“AAR is looking forward to working with Dennis DuVal and his team at DevMar Associates,” said Lee Krantz, Vice President and General Manager of AAR Mobility Systems. “Dennis’ extensive background working with government agencies at many different levels, combined with his knowledge of the communications requirements during a disaster and experience as Chief of Police of Syracuse, NY gives him solid credibility and makes him a natural fit to represent the CRCS in the marketplace.”

According to the company:

The CRCS is an IP-based, agency-neutral solution that allows first responders to communicate and exchange information with radio interoperability, live streaming video, wireless Internet and VoIP services. Potential operators include military, firefighters, law enforcement, National Guard, Department of Homeland Security and other organizations involved in disaster recovery activity.

Published on June 19th, 2009 under Object id #111

Taridium Releases ipbx iPhone Interface

Source: www.voip-news.com

Taridium has released an ipbx iPhone interface for its enterprise PBX solution. The iPhone interface compatible with Apple’s iPhone, iPhone 3G and iPhone 3G S.

“One of the big advantages of the Taridium ipbx iPhone interface is that users can now access internal PBX extensions directly from their mobile phone with a single click — it basically allows you to take your office extension with you,” says Dominique Kull, Taridium’s CTO.

According to Taridium:

With the ipbx mobile interface your employees always stay ahead of the game. Visual voicemail allows them to listen to their office voicemail directly from their iPhone, check their recent calls, call users back as if they were at their desk and even host telephone conferences. This does not only save money, but also allows access to the Taridium unified voicemail system, where a single mailbox serves VoIP phones, mobile phones and any other phone that supports conditional call diversion.

If required for compliance reasons, all calls passed through the mobile phone can be recorded and immediately reviewed on the phone. Users are presented with a familiar interface that seamlessly integrates their iPhones into the office telephone system.

Published on June 18th, 2009 under Object id #46

TCM Mobile To Release Dual Band VoIP Phone

Source: www.voip-news.com

There is a new handset coming from TCM Mobile that will work on both the TCM Mobile Cellular VoIP Network and on traditional GSM cellular networks. The dual band phone is scheduled for release in two to three months.

“While our new handset is scheduled for release in two to three months, we can currently take any existing dual band handset available on the market and, together with its manufacturer, embed TCM’s revolutionary, patented software into it. This represents a significant opportunity for these manufacturers to grow sales of their own branded handsets in conjunction with the deployment of TCM’s Cellular VoIP network,” said a TCM Mobile senior executive.

According to TCM Mobile:

With existing dual band handsets currently on the market, the GSM cellular service is the default mode while WiFi is a value added feature allowing for lower cost service in home/office enterprise environments. TCM’s dual band device, however, is the first of its kind whereby the Cellular VoIP service is the default mode while a GSM network can be used when outside TCM’s coverage area.

Published on June 18th, 2009 under Object id #111

Hughes Rolls Out Satellite Based VoIP for Telefonica Espana

Source: www.voip-news.com

Hughes Europe has rolled out a HN System solution for Telefonica Espana that offers satellite-based VoIP rural telecommunications services.

“The rapid implementation of our Hughes satellite-based system network enables Telefonica to provide a high-quality and cost-effective communications service to meet its Universal Service Obligation under Spanish law,” said Christopher Britton, managing director of Hughes Europe. “Customers living in rural and remote areas can, for the first time, have access to all the benefits of broadband communications, such as Internet access, data transmission, Fax Group III and access to emergency services,” said Britton.

According to Hughes:

The rural network installation by Hughes is the latest project in a highly successful 15-year relationship working with the Spanish telecoms giant. For Telefonica Espana, the Hughes solution offered the ideal combination of cost-effective equipment performance, lower operational cost, and minimal implementation risk. And, because of the companies’ long-standing relationship, Telefonica had complete confidence in Hughes’ ability to deliver.

The new communications services are made possible through the installation of a second switching centre interconnecting the rural satellite VoIP network to the national telephony network. These services are available to new customers based in remote/rural areas and to existing customers migrating from the existing TRAC network (Telefonia Rural de Acceso Celular — Rural Telephony with Cellular Access) to the satellite-based VoIP network. The network comprises approximately 8,000 terminals, of which 80 percent are residential, 15 percent public telephony for city councils, and 5 percent for small/medium enterprises.

Published on June 17th, 2009 under Object id #46

New VoIP Call Recording Solution for SMBs

Source: www.voip-news.com

CTI Group and CommPartners Connect have partnered to offer VoIP call recording for small and medium-sized businesses called SmartRecord IP.

“SmartRecord IP is a shining example of how IP communications can deliver feature-rich, fully integrated, and value-added services to the SMB market that are unmatched by the traditional phone company,” says Mark Peterson, Vice President of Sales and Marketing for CommPartners Connect. “Our resellers are proving each day that not only does the value proposition of VoIP sell services, but applications like SmartRecord IP have great appeal to important segments of the SMB market and increase overall demand for VoIP. By responding to the demand for these value-added features and applications, we are enabling our resellers to meet customer needs and win more deals while driving growth of their VoIP business portfolio.”

According to the company:

SmartRecord IP is a hosted VoIP call recording application. With geographic redundancy and infinite scalability, it offers network operators, like CommPartners Connect, the ability to offer call recording directly from the switch, rather than as an afterthought. This integration with the CommPartners Connect BroadSoft applications platform allows SmartRecord IP to be more failsafe and secure than other add-on call recording solutions. SmartRecord IP also makes all recordings available on the internet through the use of a point-and-click web-interface, requiring very little training or support to implement this system into daily business processes.

“By partnering with industry leaders like CommPartners Connect, we believe we are providing our solution, SmartRecord IP, with the very best backbone possible to reach the VoIP market. Our hope is to make the solutions that have previously only been available to the biggest companies available to every company. The benefit that tools like SmartRecord IP can have to smaller businesses is astronomical and gives those smaller companies the ability to be competitive with their larger competitors. CTI Group hopes to level the playing field by offering all businesses equal access to monitoring and management tools like SmartRecord IP,” says Sid Rao, Chief Technology Officer, CTI Group, Inc.

Published on June 16th, 2009 under Object id #111

New Wireless Conferencing Solution Works with VoIP

Source: www.voip-news.com

There is a new conferencing solution available from Konftel. The Konftel 300W is a wireless conference phone with a rechargeable battery that can run for up to 48 hours (talk time) without recharging. It’s being shown off this week from June 17-19 at the InfoComm 2009 event in Orlando, Fla.

Since it’s a wireless conferencing solution, it can be used anywhere in a building — whether there is a phone line or not.

According to the company:

DECT is a thoroughly tested wireless standard in terms of safety and audio transmission. A coverage range of up to 650 ft (200m) allows you to move the conference phone to wherever a meeting is being held. The Konftel 300W is GAP compatible and can be integrated with existing DECT systems.

Konftel 300W is easy to connect to your cell phone or computer via USB for VoIP calls. Its embedded Line mode function enables you to switch between DECT, cell phones and USB and combine them for multi-party calls.

Published on June 16th, 2009 under Object id #46

ClearPoint to Showcase MAX IP Response Point, Others This Week

Source: www.voip-news.com

ClearOne will be showcasing their new conferencing solutions at the InfoComm 09 Show on Wednesday through Friday, this week – 6/17-6/19. It’s being held at the Orange County Convention Center in Orlando, Florida

Among the new products being showcased are the new ClearOne Converge(TM) Pro 880TA and Converge(TM) SR 1212A.

According to the company:

MAX(TM) IP Response Point, the industry’s first — and only — conference phone for the Microsoft Response Point phone system will also be shown at InfoComm 09 . MAX IP Response Point is a tabletop conferencing system that brings high performance audio quality capabilities to users of Microsoft’s popular small business phone system. Response Point that supports both voice over IP (VoIP) and traditional analog phone lines and provides a voice-activated user interface.

ClearOne will also be showing the CHAT(TM) 70 and CHAT(TM) 170, brand new speakerphones specifically optimized for use with Microsoft Office Communications Server 2007. Both the CHAT 70 and CHAT 170 speakerphones easily connect via USB to laptops or PCs for natural, hands-free audio communication for users of Office Communicator 2007. The CHAT 70 and CHAT 170 deliver full-duplex capability for crystal-clear communications and are the perfect addition to the office or home office, providing convenient, high-quality audio. ClearOne is a certified member of the Microsoft Partner Program and has been rapidly releasing high performance audio solutions that support users of Microsoft’s unified communications platform.

Published on June 15th, 2009 under , , , ,

IBM and Avaya Expand UC Relationship

Source: www.voip-news.com

IBM and Avaya are expanding their relationship to deliver unified communications solutions using Avaya Aura and existing IBM converged communications solutions.

“As more and more companies move toward unified communications, it’s important that they take a holistic approach to security that encompasses multi-vendor applications in mobile and virtual environments,” said Dan Powers, vice president of brand, strategy, marketing and business development at IBM ISS. “Individual workers will assume security comes from the core, but they can be one of the most vulnerable points of entry if it does not. IBM has created solutions in our Intrusion Prevention Systems designed to help prevent current and emerging threats and help keep unified communications deployments secure.”

According to the companies:

As part of the expanded alliance, the companies will jointly deliver unified communications solutions that streamline mission critical and complex communication systems, achieve rapid return on investment and improve productivity by helping to allow users to communicate anytime from anywhere, regardless of device or network. In addition, Avaya has certified the IBM Internet Security Systems’ Proventia GX 5208(TM) and Proventia Management SiteProtector SP1001(TM) as compliant with IP telephony solutions from Avaya, enabling IBM to offer comprehensive intrusion protection for Avaya Aura’s communication system.

“IBM and Avaya have had a strong alliance for more than eight years, and with this expansion, we can offer a breadth of business communications solutions and truly complimentary portfolios designed to meet client demands around the globe,” said Laurence Guihard-Joly, vice-president of Integrated Communications Services, IBM. “Together, IBM and Avaya offer robust and security rich mission critical solutions while adopting industry protocols and open standards.”

Published on June 12th, 2009 under Object id #46

Tektronics Receives Award for VoIP Test System

Source: www.voip-news.com

Technology Marketing Corporation has awarded Tektronix’s Zoey, an interactive VoIP Quality of Experience testing system, the 2008 Communications Solution Product of the Year Award. It also received the 2008 Product of the Year award from Internet Telephony (also from TMC).

“Tektronix Communications is recognized with a 2008 Communications Solution Product of the Year Award for their excellence in the advancement of voice, data and/or video communications,” said Rich Tehrani, TMC president and group editor-in-chief. “Tektronix has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future.”

According to Tektronix:

Zoey, Tektronix Communications’ automated Interactive Voice Response (IVR) system, allows VoIP, wireless and analog phone users to test and diagnose the quality of their service at any time, effectively enabling the customer to have control over their own QoE. For additional information on Zoey, please visit: http://www2.tek.com/modules/communications/index.php?command=defaultPage&opera tion=displayDataSheet&catid=&id=500.

“With network equipment and service providers increasingly looking to provide differentiated services over next-generation network infrastructure, the need for comprehensive monitoring and test solutions is key to delivering reliable services,” said Rich McBee, president, Tektronix Communications. “We are honored to be recognized for our dedication in providing our customers with the highest quality of monitoring and test solutions.”

Published on June 11th, 2009 under Object id #111

SAI To Exhibit Sierra Gold VoIP Call Accounting Software

Source: www.voip-news.com

SAI will be showcasing their Sierra Gold VIP Call Accounting software at Cisco Live 2009 at the Moscone Convention Center in San Francisco from June 27-July 2. The conference is for IT and communications professionals.

“We are very pleased to be exhibiting at Cisco Live 2009, which is known for bringing together technology innovators like SAI with enterprises looking for innovative solutions to safeguard and streamline their telecom operations,” said Debra Basaldua, Director of Marketing for SAI. “The ability to deliver the right information to the right people at the right time makes Call Accounting even more relevant in today’s troubled economy.”

According to SAI:

During the event, SAI will showcase its Sierra Gold VoIP Call Accounting software that offers integrated solutions for Cisco products. Sierra Gold enables enterprises to collect and report on key telecom metrics to enhance VoIP network configuration, establish and enforce corporate security and compliance standards, and align IT and telecom operations with business needs.

Published on June 10th, 2009 under Object id #46

KVH Unveils mini-VSAT Broadband For Maritime VoIP

Source: www.voip-news.com

There is a new tool available for commercial maritime operators that can add an additional dedicated VoIP telephone line specifically for crew calling on KVH’s maritime VoIP services. The mini-VSAT Broadband Crew Calling System from KVH Industries

“In the highly competitive commercial maritime industry, offering affordable communications is an easy and effective step to help attract new crew members, improve crew efficiency and satisfaction, and reduce the costs incurred by crew turnover,” explained Brent C. Bruun, KVH’s vice president of sales and business development. “In a recent survey by ShipTalk, Ltd., professional mariners ranked access to a telephone as the second most important facility to have on board a vessel. By adding our crew calling option to a new or existing TracPhone V7 system, vessel owners and operators will take full advantage of their mini-VSAT Broadband service connection while enjoying the benefits to crew morale and retention rates that come when crew members are able to stay in touch with friends and family anywhere on the globe.”

According to KVH:

Adding the crew calling option is a simple process. A dedicated Crew Calling Gateway is connected to the TracPhone V7, thereby establishing a link for a dedicated crew calling phone. Crew members will be able to purchase a calling card from the ship’s captain or buy minutes directly from KVH via credit card. They will then be able to place calls anywhere in the world via this dedicated phone while the ship’s business is handled via the two enhanced VoIP lines that come standard with mini-VSAT Broadband service.

Together with the KVH TracPhone V7, the mini-VSAT Broadband service comprises the first end-to-end 24-inch VSAT hardware, service, and support package available for maritime communications. The mini-VSAT Broadband service currently offers Voice over IP telephone and Internet access as fast as 512 Kbps (upload) and 2 Mbps (download) at fixed monthly rates to mariners throughout North America, the Caribbean, the North Atlantic, Europe, the Northern Pacific, and the Persian Gulf. KVH also recently announced an agreement with SP-JSAT to expand mini-VSAT Broadband coverage into Asia Pacific waters and the Indian Ocean.

Published on June 9th, 2009 under Object id #111

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