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What About Those Microsoft’s Echoes

Source: gigaom.com

Microsoft Corp., in its effort to woo telecoms has come up with yet another project, Echoes, a services platform that will likely to be sold to telecom carriers. It combines Microsoft’s Live Messenger, with over the air syncing of people’s address books with presence and gift wraps it as unified communications platform.

Mary Joe Foley points out that Bill Gates has been referring to Echoes in his speeches recently. Echoes was incubated by Microsoft Israel Research’s Corporate Vice President Moshe Lichtman and is being developed by Microsoft’s Israeli Strategic Development Center, Foley reports. According to one of her sources, the new platform will be able to:

  • Syncs Address book contacts over the air.
  • Ensure that IM messages work seamlessly with SMS.
  • Windows Live Messenger contacts get local numbers.
  • Voice calls from Messenger on PC to mobiles.
  • Some sort of presence.

Skype, GrandCentral and others already deliver many of these services. From that perspective there is nothing new here, except for the need of being tied to Microsoft’s platforms. Echoes’ outlines Microsoft’s biggest challenges: the inordinate amount of time they spend on developing products that are either a platform or a suite forces them to make too many compromises. One can’t blame the company whose DNA is Windows (Platform) & a Suite (Office.) This is a malady which makes them unable to move ahead and define the future.

Irwin Loves Tungl, Calls It The Next GrandCentral

Source: andyabramson.blogs.com

Having played a part in helping to propel GrandCentral, I really am over the moon with Irwin’s closing line about client Tungl.

This is huge praise from someone who knows both the VoIP and Web 2.0 space.

Published on May 13th, 2008 under , , ,

GrandCentral: The Sequel Coming Soon

Source: andyabramson.blogs.com

It’s been almost a year since Google made its move and smartly scooped GrandCentral (for sake of transparency my agency represented them through the purchase and for a short time after handling blogger relations.)

Now the usually tightlipped co-founder, Craig Walker, has updated the largely dormant GrandCentral blog with a signal that something new is coming. How soon, soon is, is unclear, but this likely means that GC will be rolling out something tasty.

Published on April 24th, 2008 under , , , ,

GrandCentral Outage

Source: andyabramson.blogs.com

TechCrunch is reporting an outage with former client GrandCentral.

I have sent emails to founders Craig Walker and Vincent Paquet to try to get some kind of status update.

Update–at 1156 AM PDT the service is back up and running.

Published on April 13th, 2008 under , , ,

GrandCentral Webcall: receive calls and post voicemail with your blog

Source: snapvoip.blogspot.com

GrandCentral which I got invited even before Google acquired it is getting bigger. I mean really big. A post on Blogger Buzz letting us know that Blogger users know that they could sign up for GrandCentral accounts immediately. But the buzz is that it works as long as you have a google account. If you do not an account you can easily get one at Google.
I have been using GrandCentral for one number for all phones. Due to the nature of my work an hobby, I have too many cell phones and two office locations and home. I give people my GrandCentral number and internally I manage where I would receive the call. But there are othe uses as the blogger buzz explains.
If you get a webcall button, your blog readers readers could call you and leave voice mail messages for you without ever knowing your number.
Blogger Buzz: GrandCentral: receive calls and post voicemail with your blog

Published on February 26th, 2008 under , ,

Skype Hangs Up On Some Londoners

Source: gigaom.com

Remember how we complained about Google-owned GrandCentral doing a switcheroo on their promise of one number for life? Well, Skype is doing the same to some Londoners who have SkypeIn mumbers. The company sent an email to some of the “0207″ number owners with this explanation…

We’re very sorry to tell you that we have to change your SkypeIn number. As some of you may know, we get SkypeIn numbers from a variety of telecoms suppliers. Unfortunately, we have to return some of the 0207 SkypeIn numbers to one of our suppliers of London numbers.

The numbers stop working on Dec. 20th. The company says it will give you a new SkypeIn number and voicemail for free for 12 months. Many of these numbers could be in the 0208 numbers and 0203 area codes, Skype says. That said, it is pretty lame for the company to pull a stunt like this, especially a company as big as Skype. Their excuse is pretty weak.

Published on November 21st, 2007 under , , ,

Voxalot’s Facebook application for really free phone calls

Source: goebel.net

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You know that I bashed Facebook very hard for being a terrible time sucker. Many Web 2.0 applications need too much attention, compared to their value. But there are some utilizations that make me smile, because the unleash the potential of Web 2.0 without wasting my precious time and money. Like Voxalot’s latest Facebook application, VoxCall for Facebook, that really disrupts telecommunications. It let’s me make free phone calls without touching the PSTN. Read the announcement:

On Monday 19th Nov 2007 Voxalot will be officially launching our new social communications application for Facebook called VoxCall.

VoxCall is an exciting new initiative from Voxalot that allows Facebook users to click on their friends and initiate phone calls. The beauty of VoxCall is that it is self-organising in that if your VoxCall friend changes their contact phone number, you don’t even have to be notified… VoxCall will use whatever number they have registered.

VoxCall also offers both public and private chat rooms where VoxCall friends can get together for a group discussion.

The underlying technology that VoxCall uses to connect calls is Voice over IP addresses (often known as SIP URIs). When you add the VoxCall application, you will be prompted to enter your SIP URI. To ensure that you are the rightful owner of that number, VoxCall will display a PIN number on the screen and then call the number you entered. Your phone will ring and you will be prompted to enter the PIN, which is validated.

As such, VoxCall supports calls between friends that belong to *any* "open" voice network (not just Voxalot).

The beauty is that VoxCall uses VoIP without touching the PSTN. My buddies just enter their SIP URI and I can call them with just one click in Facebook. When they change their SIP address I don’t have to bother to update my data since their Facebook button stays the same. We stay connected for free from SIP to SIP.

I find this much more nifty than the Facebook apps from Jajah, Jangl, Jaxtr, Rebtel, IVR Technologies, iotum, Sitfono or Grandcentral. They also connect people on Facebook and let them call me for free, in most cases. But there is always a telephone number involved, so that someone has to pay an incumbent telco which provides them.

Published on November 19th, 2007 under , , , , , , , , , , , , ,

Vonage updates Visual Voicemail service

Source: voipcentral.org

vonage updates visual voicemail serviceVonage has updated its recently launched Visual Voicemail service that transcribes your voicemails and forward them to a mail ID. In the process, you can customize your voicemails and read those as text messages.

The VoIP pioneer has upgraded the Visual Voicemail service with host of features. It is now allowing you send the voicemails to five email addresses and to your cell phone as a text message. The company has fixed .25 cents per message transcribed.

The current market trend shows there is an unusual fascination among the mobile users particularly young generation for Visual Voicemail services. To cater the growing demands, a number of companies have lined up in the market. Some of the dominating figures are AT&T, Apple, CallWave, GetVoice and GrandCentral.

With this latest addition, Vonage has taken its Visual Voicemail service from VoIP to Mobile world. Lets see how Vonage Visual Voicemail offer strikes a distinction in the market.

Image:

Published on August 7th, 2007 under , , , ,

My answer to Jeff Pulver’s “Call for More Innovation in Voice Services”

Source: goebel.net

Jeff Pulver and Ken Camp are bored from what they’ve seen in VoIP lately. That’s why Jeff startet a "challenge for innovative disruptors with regards to the voice applications industry":

Think about presence and voice and instant messaging, take a look at the APIs of twitter and Facebook and pitch me on the service that you want to create. Those who get my attention might end up with the early-early seed capital needed to turn their dream into a reality.

So what could that be? Jeff doesnt want to hear about a service that’s simply a variation on Call Forwarding and/or Voicemail. It has to be something really different. Something cool. Something that truly helps to redefine communications.

I am really courious to see the winner of this competition. I don’t know why Jeff is so excited about Twitter and Facebook. To me these applications are mostly a waste of time. But what I would love to have is a "Hosted Fring with Grandcentral’s filter rules and international mobile callforward over GSM".

What does that mean?

I like Fring because it connects me with just one program to my contacts at Skype, MSN messenger and Google Talk. Lately it also works as a VoIP client. But only on my Nokia mobile phone!

Why isn’t there a website that does the same like Fring? Why isn’t Fring a hosted service? I would love to leave my login data for all these services on their website and connect to it over SIP from my ATA. A kind of Voxalot, but extended with Skype, MSN messenger and Google Talk.

Whenever somebody contacts me, my phone should ring. Outgoing calls to Skype, MSN, Google or phone numbers should also be made with my normal phone. The server would decide automatically how to connect the call, because it has call rules for that - like Voxalot has.

Incoming calls would be filtered like at Grandcentral. Annoying people could only leave a voicemail and good friends could ring my phone day and night.

This service should of course not only work over an ATA but also over the mobile phone network. Internationally! There are more and more international MVNOs slashing roaming charges and giving local fixed line numbers to mobile phones. This means they already have an own SIP infrastructure and GSM gateways in every country. If they can give me a local fixed line number in a country, they can also deliver cheaply the described calls from Skype, MSN, Google and my home VoIP providers over GSM.

Outgoing calls should be done the Nimbuzz way:

Call your IM buddies on their mobile or on their PC. At the cost of a local call, worldwide. No credits needed.

A small application on my mobile phone would always know which cheap number to call in every country to connect to the described network.

I am sure, that the despicted layout is possible. The guys at Fring, Grandcentral, Gtalk2VoIP, Skip2PBX and Roam4Free have already pieces of it in their hands.

More coverage about the challenge:

Andy Abramson, Jon Arnold, Pat Phelan, Aswath Rao, Alec Saunders, Russell Shaw and TIA Communities.

Google is the real telco disruptor

Source: goebel.net

Now that Google goes "All In" and really takes up the fight for the 700 MHz wireless spectrum in the US we all wonder what are the plans of the search engine company. I found two pieces of well founded speculations that I like most. Both get to the point that Google is planning the total disruption of mobile and fixed line telephony by offering free calls, sponsored by advertising.

"GoogleTel" is arising out of the search engine’s last moves and acquisitions. Thomas F. Anglero, one of my favourite VoIP bloggers but not the most frequent writer, puts it in the form of a equation:

GoogleTel = Ubiquisys (Femtocells)+ Bandwidth (Dark Fiber and 700MHz Spectrum) + Grand Central (One Number ID)
Sunday, July 22, 2007

It seems very obvious at this moment what Google is doing. They are building a US nationwide Telecom operator but without the Telecom legacy.

And Don Reisinger at CNet asks:

Could Google kill the cell phone industry?
July 20, 2007 11:08 AM PDT

Once the company announces the wireless broadband to the nation, it will immediately announce that Google Phone everyone has been talking about. The Google Phone will work specifically with the Google system (kind of like Skype) and will be free of charge. The only fee to the consumer is the cost of buying the phone [...] As soon as the phone is released, people will be tossing their iPhones, Razrs and every other cell phone into the nearest river. Why pay all that money for a phone when you can have the same kind of service for free?

Maybe Reisinger should have omitted the interrogation mark in his title? The two articles are highly convincing and should make traditional telcos shiver. Have fun reading and think twice before you sign your next long term contract!

Published on July 23rd, 2007 under , , ,

Why did Roam4Free meet with Google’s GrandCentral?

Source: goebel.net

What’s going on between the international MVNO Roam4Free and Google’s new acquisition Grandcentral?

Roam4Free’s CEO Pat Phelan tells in his blog that he and Chief Commercial Officer Sean OMahony, recently hired from Jajah, met with Grandcentral’s Craig Walker and the Google voice team at Google headquarters London.

Pat isn’t allow to tell more because he is "under electronic NDA". Just two fotos and the sentence "What were we doing at the Googleplex, oh thats a secret".

This gives pretty much room for speculation. I guess they are planning to bring GrandCentral to other countries than the US and make it mobile. This is very necessary for GrandCentral and would match well with Roam4Free’s latest strategy to give fixed line numbers from 28 countries to their users.

I like GrandCentrals services but it sucks to have only a US number. So I have to make a call forward from a German number to my GrandCentral number. Therefore I loose GrandCentrals call screening options and get a bad delay, since the call forward goes twice around the world.

That problem could be solved easily with some SIP configurations. If Roam4Free connected its SIP servers, Grand Central could directly offer local fixed line numbers from 28 countries. Also Roam4Free could help Grand Central users to make their cell phones ring at low cost in 115 countries, without high roaming charges.

Maybe Roam4Free is Googles next acquisition. I dont have any facts to sustain that, but wouldn’t be surprised.

GrandCentral gives you "one inbox" for life, where all voice messages can be stored for ever. With Google’s voice search capabilities these messages can soon be searchable in seconds, like the millions of emails that people have in their GMail accounts. It’s even possible to merge GMail and GrandCentral into "one inbox for life for voice and emails". Given the fact that Google is a large international company with worldwide dark fiber capacities you would just have to add Roam4Free to make that work as a great international phone service in over 115 countries.

But they are not alone. Remember the last news "Skype Founding Investor invests in United Mobile to "deliver a combination of Truphone, Jajah and Skype". This can result in something quite similar, based on another international MVNO, United Mobile, and Skype’s founding investor Morten Lund.

Published on July 18th, 2007 under , , , ,

Google’s GrandCentral now also in Germany

Source: goebel.net

Google’s GrandCentral ("One Number…for LifeTM - a number that’s not tied to a phone or a location - but tied to you") now works also in Germany, with German numbers - if you can accept some shortcomings. I just checked it out.

Two days ago I got this email:

Good news! We are excited to announce that we are opening the GrandCentral private beta to some additional users and would like to extend you an invitation to sign up. To get started, just click on the invitation link below and register for your free GrandCentral phone number. Once you create an account, you will be able to invite up to 10 friends to also join our private beta and they will be able to sign up immediately.

http://www.grandcentral.com/home/invite/………

Since the GrandCentral beta is still closed to the general public, you will need to click on this link to sign up. If you already have a GrandCentral account or you no longer wish to sign up, you can forward the link to a friend.

Thanks again for your interest in GrandCentral and enjoy the service!

Sincerely,
Craig Walker & Vincent Paque

Maybe that’s because I applied some weeks ago. When first I entered my data on GrandCentral’s website they wouldn’t let me sign up. The process always sent me back to the first screen. But after some tweaking with proxies I finally got my own GrandCentral account as you can see here:

Just type in your US number an let my phone ring! You are welcome.

The next thing to do was to forward a local German VoIP number to my US GrandCentral number, which is located in Albany, NY. With this call forward I can do nearly everything that US GrandCentral users can do. And of course this call forward is free, because I use Voipcheap which provides free calls to the US.

When someone calls me, a computer voice asks me to choose from four options:

  • "1" to accept the call,
  • "2" to send it to voice mail
  • "3" to send it to voice mail and ListenIn. That’s great to filter callers. If the message is intesting then I still pick up the phone and start a conversation.
  • "4" to accept the call and record it directly in GrandCentral. That’s a great feature for me as a journalist who sometimes likes to have recordings of his interviews.

There are far more features, as you can see here, but I did not try them out yet.

The one thing that’s obviously missing is to screen the callers and to filter spam calls by caller ID. Normally GrandCentral asks every caller to tell his name before it connects the call. But my forwarded calls have all the same caller ID from the number in Berlin. To GrandCentral it always seems to be the same caller and the computer voice always tells me that "Markus" is calling. That’s a little bit annoying since I am the "Markus" who is alledgedly calling. Only people who call directly to my US GrandCentral number can be callscreened correctly.

One feature I really love is the free call forward from GrandCentral to Gizmo Project numbers, although I have critized it some months ago. It’s a great and necessary feature since GrandCentral doesn’t give SIP login data to its customers. Now I just forward for free from GrandCentral to a Gizmo number that’s installed in my Fritz!Box ATA.

I even managed to forward GrandCentral calls for free over a GSM gateway to my cell phone. But that’s crap. The computer voice asks me to type 1,2,3 or 4. But whatever I do it doesn’t accept it. I suppose that GrandCentral relies only on DTMF touch tones and cannot understand my cell phones instructions. But why does it work with mobile phones in the US? Do they have touch tones?

I hope to learn more about GrandCentral in the next days and let it work like a virtual secretary who manages my phone calls. On Asterisk it would be possible to transmit the original caller ID over the call forward to GrandCentral, so that I could use also the call screening.

But then: Who needs GrandCentral if he or she has an own Asterisk server?

Published on July 16th, 2007 under , , ,

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