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Tone and Communicado Working Together

Source: www.voip-news.com

Tone Software Corp. will be helping Communicado to develop a converged IP Telephony and Unified Communications platform. The integrated solution from the two partners will combine voice fault management and system level management capabilities with in-depth voice fault management and service level assurance.

“The synergy of fusing premiere fault and service level assurance technology with an innovative IP voice quality management solution is very powerful,” said John W. Hutchison, President and CEO of Tone Software. “As businesses today embrace convergence, they are challenged with the growing complexities of their evolving voice infrastructure, while recognizing they must build a bullet-proof platform to support their future strategic communications objectives,” he continued. “The integration of the ReliaTel and Streamline technologies provides the comprehensive solution so desperately needed by both Enterprises and Service Providers that are striving to deliver on the promises of convergence and unified communications.”

According to the companies:

The integrated Communicado and Tone offering delivers a platform- independent convergence management solution that supports the full gamut of TDM and IP gear from Avaya, Nortel, Cisco, Siemens, NEC, Mitel, etc. Further, the respective vendors are both Avaya DevConnect Development Partners, offering Avaya Compliant tested solutions that seamlessly deliver pre-net assessments, fault, performance, QoS, traffic, and capacity management for voice environments at various stages of transitioning from legacy TDM technologies to IP enabled architectures.

“In working with Tone, we have created a joint solution providing unprecedented real-time service monitoring and management across the complete VoIP, Unified Communications and Managed Services market, all on a single delivery platform. This partnership was borne from the requirements of innovative customers who are accelerating a new rate of change for the industry as Unified Communications drives technology convergence, and managed services increase VAR and Service Provider business opportunity,” said Steve Rizzone, CEO of Communicado, Inc.

Published on October 2nd, 2008 under , ,

Cisco and iSkoot Bring Together VoIP and traditional phone service

Source: www.voip-news.com

A partnership between iSkoot and Cisco is intended to bring together VoIP and the public switched telephone network. iSkoot has integrated it’s services with the Cisco AS500 Series Universal Gateway and the Cisco PGW 2200 Softswitch to connect the VoIP network with traditional landlines.

“We’re excited to be working with Cisco and their state-of-the-art, carrier-class technology to enable seamless integration with carrier networks worldwide,” said Jacob Guedalia, Chief Operations Officer at iSkoot. “As a result of our successful interoperability testing, iSkoot’s mobile solution is now commercially deployed by mobile operators around the globe. We’re honored that Cisco is recognizing this achievement by featuring our software at the Mobile World Congress.”

The integrated system has been successfully deployed in several markets worldwide.

“As the Internet increasingly becomes the foundation for all mobile communications, the Cisco Internet Protocol Next-Generation Network architecture provides the scalability, openness, and reliability that service providers need to deploy innovative applications such as iSkoot and deliver new profitable services to their subscribers,” said Jon Hindle, director of mobility marketing at Cisco.

Published on February 7th, 2008 under , , , , , , , , , , ,

Ether: Blogging meets the call center

Source: voipcentral.org

Tom Keating has a post on Ether. What is it? After ‘click-per-call’, it is now ‘pay-per-advice’ from this new entrant Ether.

Ether practically enables bloggers who are experts in their fields to monetize their wisdom. Think of as a VoIP type of Answers.com. Ether’s service may be useful for doctors, lawyers, tutors, accountants among others. Ether plans to charge 15% for providing this service.

Read this nice detailed post by Tom.

Published on March 2nd, 2006 under

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