Source: snapvoip.blogspot.com

MONTREAL and BASKING RIDGE, N.J., Oct. 10 /PRNewswire-FirstCall/ — Today, Bell Canada announced an agreement on the standardization of the IP communication product line designed and manufactured by Avaya, Inc. .

"This agreement clearly demonstrates Bell’s position as leader in IP telephony technology," said Stephane Boisvert, President of the Enterprise Group, Bell Canada. "We will now be able to assume the design, sale and servicing of an IP solution using Avaya technology. This is good news for our customers because Bell will be a single point of contact for the purchase and servicing of these products."

In Canada, Bell is the largest participant in the Avaya BusinessPartner program, earning status as an Avaya Certified Platinum member. Worldwide, Avaya’s contact centre solutions hold approximately 40% market share — far ahead of the competition, and the company’s IP Telephony solutions account for more than 25 percent of the market.

The standardization of Avaya products will allow Bell Canada to facilitate the migration of its customers who currently use Avaya DEFINITY(R) Servers, INTUITY(TM) AUDIX(R), or Octel(R) 250/350 voice and messaging platforms — by far the most widely used traditional voice systems — to Avaya IP-based communications solutions, which include telephony, messaging, conferencing, video and collaboration solutions that are accessible across a variety of devices. Bell will offer the full range of award-winning solutions, including Avaya Quick Edition, Avaya IP Office, Avaya Distributed Office and Avaya Communication Manager, effectively meeting the needs all sizes and types of enterprise customers.

Bell is the first major service provider in Canada to standardize the full portfolio of Avaya IP Telephony solutions. Furthermore, this is the first time Bell Canada has standardized a full product line in over 13 years, which bears witness to the tremendous value that Avaya products bring to Bell’s s offer.

"With Bell standardizing on Avaya IP Telephony solutions, customers have a consistent, quality experience," said Mario Belanger, President, Avaya Canada. "Through its commitment to certification and the continuous development of their support and technical expertise, Canadian companies will have access to consistent delivery of superior customer service."

PRNewsWire

Source: voipcentral.org

Clearwire, the provider of wireless, high-speed broadband Internet and VoIP services. It has launched wireless high-speed Internet service in 27 metro markets, covering more than 200 cities in the United States, as well as four other countries:

a) Ireland,
b) Belgium,
c) Denmark and
d) Mexico.

Clearwire Internet Phone Service provides customers the exceptional call quality and an array of enhanced features including VoIP. The service was jointly developed with Bell Canada.

Clearwire will only sell service to those who qualify for Enhanced 911 (E911) service. Additionally, Clearwire Internet Phone Service provides features include a local phone number within it%u2019s market, unlimited local and long-distance calling within the U.S. and Canada, competitive international calling rates, call forwarding, enhanced call forwarding, caller ID, voice mail, voice mail to e-mail, three-way calling, caller blocking and international call blocking.

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Source: voipcentral.org

Bell Canada has won a contract from Royal Bank of Canada to convert 8,400 of the bank’s phone lines to VoIP.

However, the Montreal-based Bell declined to disclose the financial details of the deal announced yesterday. Bell will be working with IBM Canada and Cisco Systems Canada on the contract.

Bell made plans last year to move its biggest business customers to IP like Manulife Financial Corp and Bank of Montreal who have already started the process.
Dick Swadley, head of IT infrastructure at RBC, said;

The Company felt Bell, IBM and Cisco would be the strongest partners for this implementation in Toronto. For this piece of our implementation, using Bell, IBM, and Cisco was a natural evolution of our network, but that doesn’t mean in other locations it will use the same companies.

RBC will start the deployment on Feb. 13 that Swadley thinks will take about 10 months.

Under the contract, Bell will be responsible for

i. The planning,
ii. Implementation,
iii. Testing and
iv. Training for the new infrastructure.

Cisco will provide the hardware and software while IBM and Bell will be in charge of VoIP support and network monitoring.

Via: Globeandmail.com