Source: www.voip-news.com

Ascom Wireless Solutions has added VoIP to the Ascom teleCARE IP solution. Intended for hospitals, the solution allows nurses to speak directly with patients when they call.

According to Ascom:

Ascom teleCARE IP was introduced last year to the market. This is the platform to branch out from, a solid foundation to build new features and innovations on. Now the next step has come; with VoIP. This new voice communication feature will make everyday life for hospital staff even more convenient. Communication is done while on the move, by means of Ascom DECT or VoWiFi wireless handsets. Conversation is possible between patient and staff, and naturally also between the staff themselves. All communication is done over the LAN using VoIP and SIP clients. Using the LAN makes it possible to connect multiple sites to one large united site.

“To create a truly future proof environment with solid communication solutions for our customers is one of the most important tasks we got,” says Jan Ringenier, Product Manager at Ascom. He continues, “With VoIP the healthcare sector can benefit from reducing communication and infrastructure expenses by routing phone calls over existing data networks and avoid duplicate network systems. The Ascom teleCARE IP system is highly secure in operation and makes it possible to reuse the existing infrastructure, which means less investment for the hospital.”

Source: www.voip-news.com

tw telecom inc. has successfully installed a six-site IP VPM and other telecom services for Ascentium Corporation of Bellevue, Wash.

“We were looking for a provider that could meet our strict technical requirements and provide the reliability that’s essential to our business,” said Brian Jester, Director of IT for Ascentium. “We have six locations across the country that require high-bandwidth capabilities for the production and the delivery of our customers’ campaigns. Although, some of our locations could easily access the tw telecom network, they also built fiber into a key location so that we could have a complete network solution. This demonstrated to us that tw telecom was willing to do what was necessary for us to be successful.”

THe IP VPN serves Ascentium locations in Bellevue, Spokane, Seattle, Portland, Baltimore and LA.

“Our customers rely on us to deliver premium services that help promote and support their products and we have found that tw telecom does the same thing for Ascentium,” continued Jester. “We rely on tw telecom to support us and we enjoy the fact that we can talk directly with our local team and not some rep in a call center. That’s the kind of collaborative relationship with a provider that we were seeking.”

Source: www.voip-news.com

NASCAR is hot. VoIP is hot. No wonder a NASCAR team recently purchased a VoIP system from VoIP Supply, right?

It’s really interesting to see how many industries are beginning to embrace the cutting edge technology. Whereas it once was a cheap way for college kids to call friends across the country with bad reception, it’s now as clear as a traditional phone call — just a lot cheaper.

According to TMC:

The NASCAR racing team reportedly purchased a complete IP-based phone system solution from VoIP Supply, which consists of equipment from manufacturers such as Aastra,Rhino Equipment ( News - Alert) and Sangoma Technologies.

Benjamin P. Sayers, president and chief executive officer of VoIP Supply said that whether its client is a racing team, school or corporate headquarters, VoIP technology is allowing for the best telecommunications experience, and saving organizations plenty of valuable resources. He said he’s excited that VoIP technology use is expanding rapidly in all sorts of businesses and industries.

Source: voipcentral.org

In any form of Communication, call recording is utmost importance as it determines call quality. So far, business enterprises and contact centers are concerned, preserving customers voices assumes much more significant.

Realizing the vitality of communications recording and quality monitoring in corporate network, financial institutions and government organizations, German-based ASC has extended its EVOiP solution for windows.

EVOiP is a VoIP recording solution from ASC. Until now, the solution was available for Linux.

Franz Hock, Director Product Management of ASC quoted,

VoIP recording solutions are essential for organizations that must preserve all customer interactions, either for protection from liability or regulatory requirements. While other companies are just starting to offer this capability, we are already providing next-generation products. EVOip for Windows is a prime example of the results of our forward-looking approach, re-investing 15 to 20 percent of our revenues into research and development.

Supporting SIP-based VoIP services, the latest solution stores call-index data including incoming phone numbers without CTI, captures telephone calls from the network and enables storage, playback and archiving of the entire interaction.

The EVOip solution also preserves encrypted calls, finds out keywords by searching for spoken words. It is available in multilingual applications.