Meet Zoey, A Service Management Tool
Source: www.voip-news.com
Meet Zoey.
Zoey will allow you to test and diagnose your service quality of VoIP, wireless and analog phones at any time. Zoey puts you — the customer — in the Quality of Experience driver’s seat.
Tektronix Communications, the maker of Zoey, says the service management tool lets users diagnose issues through a series of tests.
“Having the right test tool for the job is essential,” said Mark Driedger, Vice President and General Manager, Network Management, Tektronix Communications. “Zoey provides end-to-end visibility in mixed circuit and packet environments and is an ideal tool that will support end-users and reduce the amount of time spent on the line with customer call centers.”
