Source: www.voip-news.com

LiveOps has been awarded a 2008 IP Contact Center Technology Pioneer Award by TMC’s Customer Interaction Solutions Magazine for its LiveOps On-Demand Call Center Platform.

“We are proud to be recognized as a leader in call center technology by one of the premier publications in the call center industry,” said Maynard Webb, CEO of LiveOps. “This accomplishment is a result of our continued commitment to developing innovative call center technology that delivers flexibility, agility and breakthrough call center results to our customers.”

LiveOps On-Demand Call Center Platform is a hosted IP telephony platform. It uses cutting-edge VoIP to manage and deploy virtual call centers, connecting callers and agents on both standard TDM networks and advanced IP networks.

“LiveOps has proven to our editorial team at Customer Interaction Solutions that the LiveOps On-Demand Call Center Platform is a groundbreaking IP contact center technology. It has been designed with the needs of the contact center market in mind and the scalability and flexibility of IP behind it,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “With technology as the key to the success of any call center, it is my pleasure to recognize LiveOps for bringing advanced, pioneering technologies to market while providing high quality and superior applications.”

Source: www.voip-news.com

p-news.comXO Communications has inked a deal with VIXXI Solutions.
Under the agreement, XO will refer their customers to VIXXI Solutions for their E911 needs. According to XO: “VIXXI was chosen …

Source: www.voip-news.com

p-news.comVoIP Managed Services is now available from Bell, the communication and information technology provider in Canada.
According to Bell:
The suite of services includes VoIP device surveillance, …

Source: www.voip-news.com

p-news.comLocalTel Communications has launched Integra5’s TV Caller ID application in Washington state. The service is powered by i5 Converged Services Platfor,.
LocalTel offers VoIP, video, …

Source: www.voip-news.com

p-news.comEvangelyze Communications has released a SmartVoIP solution with Quintum. SmartVoIP allows organizations to integrate Microsoft Office Communications Server 2007 and Microsoft Exchange …

Source: www.voip-news.com

p-news.comKeynote Competitive Research just released its latest VoIP Service Provider Study. The study compared performance for AT&T’s landline service and six broadband VoIP providers, …

Source: www.voip-news.com

p-news.comVoIP eavesdropping is a big concern, so Sipera Systems’s UCSNIFF comes none too soon. The free application allows companies to discover if their VoIP networks are vulnerable to eavesdropping. …

Source: www.voip-news.com

p-news.comThere is still money to be raised and used in telecom and VoIP, says Andy Abramson. And he points to a recent round of fundraising to illustrate that. Read about it on VoIP Watch.
Interested …

Source: www.voip-news.com

p-news.comVoIPshield Laboratories says that there are some serious security vulnerabilities in VoIP and Unified Communications (UC) systems that affect applications using media stream protocols …

Source: www.voip-news.com

p-news.comMIPS Technologies, Inc.’s synthesizable MIPS32 24KEc processor core is powering Ralink’s RT3052 and RT3050 802.11n Single Chip Access Point/router SoCs. The core allows the devices …

Source: www.voip-news.com

p-news.comIP SMSC Converged Messaging is now available commercially from Mavenir Systems. The solution for mobile operators delivers cost savings as well as increased capacity for SMS networks. …

Source: www.voip-news.com

p-news.comOptimus Telecomunicacoes of Portugal will be using BroadSoft, Inc.’s BroadWorks(R) VoIP application platform for a new residential VoIP service that will combine mobile services with …

Source: www.voip-news.com

p-news.comSix VoIP and UC providers with top customer ratings were recognized by Nemertes Research at the recent PilotHouse awards. Exciting right? Except they put out a press release that …

Source: www.voip-news.com

p-news.comGeeks On Call Holdings, Inc.has partnered with Tech Solutions, Inc. Geeks On Call will provide IT and VoIP support for Allstate insurance agents in the D.C. Metro area through Tech …

Source: www.voip-news.com

p-news.comPrepaid VoIP calling service Pingo now allows callers to make low-cost international calls using personal computers from anywhere in the world with Internet access. Customers can call …

Source: www.voip-news.com

p-news.comiSkoot has raised an amazing $19 million in capital investments. Pretty darn good for an economic downturn, eh? Read about it on TechCrunch.
VoIP Watch tells us about two new players
…

Source: www.voip-news.com

p-news.comA new report from Light Reading’s VoIP Services Insider says that more network operators and enterprises are using SIP trunking as a way to lower expenses for IP networks.
“As enterprises …

Source: www.voip-news.com

p-news.comVonage Holdings Corp. has announced its third quarter results. Revenue grew by seven percent over the previous year to $226 million.
“We reported our fourth consecutive quarter of …

Source: www.voip-news.com

p-news.comTelanetix, Inc. has launched a new product intended for training facilities and large group telepresence sessions. Immersive Collaboration Environment, or ICE,  allows an unlimited …

Source: www.voip-news.com

p-news.comWi-Fi Planet News wonders if VoIP voting is the future of voting in the United States. Interesting idea, but I am not sure that the security would make it viable.
Doubt is never good. …

Source: www.voip-news.com

p-news.comTektronix Communications joined in the fun of Global MSF Interoperability 2008 event. The event promotes multivendor interoperability and the advancement of monitoring and test solutions …