Even Real Estate Biz Chooses VoIP
Source: www.voip-news.com
Even the real estate industry is getting into the VoIP market. Prudential Fox & Roach, a major player in real estate in the US (they are ranked #3 in the country) is using a solution from ShoreTel to unify their communications with an IP solution. The system replaces several outdated PBX systems that the company acquired with its offices.
“We needed to standardize on a single voice system and wanted a solution that could be cost-effectively deployed in each new office and make it quick and easy for us to adapt to constant staff changes,” said Will Friemann, vice president, operations, security and compliance, Prudential Fox & Roach. “I knew of ShoreTel’s architecture, capabilities and customer satisfaction levels and recognized it would be the perfect solution for Prudential Fox & Roach. ShoreTel is so easy to deploy and manage that we have developed a reliable, cookie-cutter approach to setting up each new office. We do it ourselves, and there are no cabling costs.”
The ShoreTel IP phones provide good call quality and reliability. The system also includes options that allow users to forward calls so they don’t miss important business.
“Service businesses, including real estate and insurance companies, banks, and professional service firms, are under constant pressure to grow and adapt to changing personnel and other evolving business and technology requirements,” said Steve Timmerman, vice president of marketing at ShoreTel. “ShoreTel’s distributed IP-based unified communications solution eliminates much of the cost and complexity of deploying and managing communications at multiple offices. The reliability, scalability, adaptability and ease of management drive down the total cost of ownership while empowering users to easily access and manage their own communications for greater productivity.
