Changes with Pandora Networks VoIP Partner Program
Source: www.voip-news.com
CA-based VoIP provider Pandora Networks announced yesterday that they have restructured their partner program by to give an automated process for the channel partners to conduct their day to day business. With their new online Partner Portal, Pandora’s partners can now increase their productivity while being able to provide real-time data and support.
Pandora’s Worksmart Partner Program was designed to provide “tailored support for three types of partners–referral partners, agent partners and reseller partners. At the heart of the program is a partner portal designed to support all activities, including lead delivery, trial service set-up, customer account provisioning, quote generation, support case tracking, automated billing, real-time reporting and documentation.”
“As we look to our partners to further drive sales of Worksmart, it’s essential they have the tools they need to be successful, whether they are a single agent or a large distribution partner,” says Walter Snell, CEO Pandora Networks, in a recent statement. “The Worksmart Partner Program provides support and enables them to share in our business model to enhance their revenue and customer service.”
Now, all partners will have access to training and certification programs: “Worksmart web-based training tools allow for quick and easy education of all customers as well as partners, eliminating the need for travel or deployment delays and reducing the need for on-site training.” Marketing support, newsletter templates, case studies and other benefits are now also included.
“Strengthening our partner program enables us to extend our reach without compromising service and support,” says Pandora executive chairman Hal Turner. “By leveraging the experience and expertise of our partners we expect to effectively drive sales of Worksmart and the entire Pandora product portfolio.”
